| Last Modified: 01-30-2024 | 6.11:8.1.0 | Doc ID: RM100000001EGZW |
| Model Year Start: 2019 | Model: RAV4 | Prod Date Range: [11/2018 - 10/2019] |
| Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: GREEN INDICATOR REMAINS OFF; 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019] | ||
|
GREEN INDICATOR REMAINS OFF |
DESCRIPTION
After turning the ignition switch to ON, the DCM (Telephone Transceiver Assembly) will enter into self check mode. The manual (SOS) switch red indicator will illuminate for 2 seconds and turn off followed by the manual (SOS) switch green indicator illuminating and remaining on under normal operation. If neither the red nor green indicators remain on, verification of the subscription should be performed.
PROCEDURE
|
1. |
CONFIRM GREEN INDICATOR COMES ON |
(a) After the ignition switch is turned to ON and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.
OK:
Green indicator comes on.
| NG |
|
|
|
2. |
CONFIRM SUBSCRIPTION MODE |
(a) Confirm the indicator status 5 seconds after the ignition switch is turned to ON.
|
Result |
Proceed to |
|---|---|
|
Green indicator remains on |
A |
|
Green indicator remains off |
B |
|
Red and green indicators both flash (1 second intervals, for 20 seconds) |
C |
HINT:
If red and green indicators are flashing, the system is in shipping mode, so the system should be changed to either active mode or deactive mode.
| A |
|
| C |
|
CHANGE SUBSCRIPTION MODE |
|
|
3. |
INPUT VIN WITH TECHSTREAM |
(a) Turn the ignition switch off.
(b) Connect the Techstream to the DLC3.
(c) Turn the ignition switch to ON and wait for 10 seconds.
(d) Turn the Techstream on.
(e) Select "Vehicle Inquiry" and input the VIN.
|
|
4. |
CONFIRM SUBSCRIPTION MODE |
(a) Confirm the indicator status at 5 seconds after the ignition switch is turned to ON.
|
Result |
Proceed to |
|---|---|
|
Green indicator remains on |
A |
|
Green indicator remains off |
B |
| A |
|
END |
|
|
5. |
REPLACE DCM (TELEPHONE TRANSCEIVER ASSEMBLY) |
(a) Replace the DCM (Telephone Transceiver Assembly).
Click here
![2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; CELLULAR COMMUNICATION: DCM(TELEMATICS TRANSCEIVER): REMOVAL](/t3Portal/stylegraphics/info.gif)
NOTICE:
- The ignition switch must be off.
- Do not exchange the DCM (Telephone Transceiver Assembly) with one from another vehicle.
| NEXT |
|
|
6. |
CHECK DTC |
(a) Turn the ignition switch off.
(b) Connect the Techstream to the DLC3.
(c) Turn the ignition switch to ON and wait for 10 seconds.
(d) Turn the Techstream on.
(e) Perform "Health Check" and check for current DTCs.
Click here
|
Result |
Proceed to |
|---|---|
|
DTCs are not output |
A |
|
DTCs are output |
B |
| B |
|
|
|
7. |
REPLACE DCM (TELEPHONE TRANSCEIVER ASSEMBLY) |
(a) Replace the DCM (Telephone Transceiver Assembly).
Click here
NOTICE:
- The ignition switch must be off.
- Do not exchange the DCM (Telephone Transceiver Assembly) with one from another vehicle.
| NEXT |
|
|
|