Last Modified: 01-30-2024 6.11:8.1.0 Doc ID: RM100000001E4YB
Model Year Start: 2019 Model: RAV4 Prod Date Range: [11/2018 - 10/2022]
Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: B15F5; Air Conditioner ECU Vehicle Information Reading/Writing Processor Malfunction; 2019 - 2022 MY RAV4 RAV4 HV [11/2018 - 10/2022]

DTC

B15F5

Air Conditioner ECU Vehicle Information Reading/Writing Processor Malfunction

DESCRIPTION

This DTC is stored when items controlled by the air conditioning amplifier assembly cannot be customized via the audio and visual system vehicle customization screen.

HINT:

The air conditioning amplifier assembly controls the air conditioning system related items that are customizable via the audio and visual system vehicle customization screen.

DTC No.

Detection Item

DTC Detection Condition

Trouble Area

B15F5

Air Conditioner ECU Vehicle Information Reading/Writing Processor Malfunction

Air conditioning amplifier assembly vehicle setting processing malfunction

  • CAN communication system
  • Air conditioning system
  • Air conditioning amplifier assembly
  • Radio and display receiver assembly

CAUTION / NOTICE / HINT

NOTICE:

When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:

  • A communication malfunction DTC may be stored.
  • The radio and display receiver assembly may not operate normally.

HINT:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.

Click here 2019 MY RAV4 RAV4 HV [11/2018 - 10/2019]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PRECAUTION 2020 - 2022 MY RAV4 RAV4 HV [10/2019 - 10/2022]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PRECAUTION

PROCEDURE

1.

CHECK CAN COMMUNICATION SYSTEM

(a) Use the Techstream to check if the CAN communication system is functioning normally.

for Gasoline Model: Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

for HV Model: Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

OK:

CAN communication DTCs are not output.

NG

GO TO CAN COMMUNICATION SYSTEM

for HV Model: Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2019 - 2024 MY RAV4 HV [02/2019 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

for Gasoline Model: Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

OK

2.

CHECK AIR CONDITIONING SYSTEM

(a) Check if the air conditioning system is malfunctioning.

for Gasoline Model: Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

for HV Model: Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2019 - 2020 MY RAV4 HV [02/2019 - 06/2020]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2020 MY RAV4 HV [06/2020 - 08/2020]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2021 - 2024 MY RAV4 HV [08/2020 -        ]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

HINT:

Customization may not be possible depending on the malfunction in the air conditioning system.

OK:

No malfunctions are present in the air conditioning system.

NG

GO TO AIR CONDITIONING SYSTEM

for Gasoline Model: Click here 2019 - 2024 MY RAV4 [11/2018 -        ]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING

for HV: Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2019 - 2020 MY RAV4 HV [02/2019 - 06/2020]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2020 MY RAV4 HV [06/2020 - 08/2020]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING 2021 - 2024 MY RAV4 HV [08/2020 -        ]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

OK

3.

CHECK CUSTOMIZE ITEMS

(a) Make a note of the customizable items for the air conditioning system.

HINT:

The items shown as customizable via the audio and visual system vehicle customization screen can also be changed using the Techstream. In the following step, the Techstream will be used.

(1) To match-up the items on the audio and visual system vehicle customization screen with the items on the Techstream, check the customize parameters list for the air conditioning system related items that can be customized via the audio and visual system vehicle customization screen.

for Gasoline Model: Click here 2019 - 2022 MY RAV4 [11/2018 - 10/2022]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM (for Gasoline Model): CUSTOMIZE PARAMETERS

for HV Model: Click here 2019 MY RAV4 HV [11/2018 - 02/2019]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM (for HV Model): CUSTOMIZE PARAMETERS 2019 - 2022 MY RAV4 HV [02/2019 - 10/2022]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM (for HV Model): CUSTOMIZE PARAMETERS

(b) Using the Techstream, check that it is possible to change the settings of the customize parameters that are available for customization via the audio and visual system vehicle customization screen.

OK:

The items available for customization via the audio and visual system vehicle customization screen can be customized successfully using the Techstream.

OK

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

NG

REPLACE AIR CONDITIONING AMPLIFIER ASSEMBLY