Last Modified: 08-21-2023 6.11:8.1.0 Doc ID: RM100000001PY6O
Model Year Start: 2021 Model: Avalon HV Prod Date Range: [08/2020 -           ]
Title: CELLULAR COMMUNICATION: TOYOTA AUDIO MULTIMEDIA SYSTEM: "No GPS signal" mark is displayed; 2021 - 2022 MY Avalon Avalon HV [08/2020 -        ]

"No GPS signal" mark is displayed

CAUTION / NOTICE / HINT

NOTICE:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System*1 or Navigation System*2.

w/o Navigation System (for HV Model): Click here 2019 - 2021 MY Avalon HV [04/2018 - 08/2021]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model): PRECAUTION 2022 MY Avalon HV [08/2021 -        ]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model): PRECAUTION

w/o Navigation System (for Gasoline Model): Click here 2019 - 2021 MY Avalon [04/2018 - 08/2021]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for Gasoline Model): PRECAUTION 2022 MY Avalon [08/2021 -        ]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for Gasoline Model): PRECAUTION

w/ Navigation System (for HV Model): Click here 2019 - 2021 MY Avalon HV [04/2018 - 08/2021]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM (for HV Model): PRECAUTION 2022 MY Avalon HV [08/2021 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM (for HV Model): PRECAUTION

w/ Navigation System (for Gasoline Model): Click here 2019 - 2021 MY Avalon [04/2018 - 08/2021]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM (for Gasoline Model): PRECAUTION 2022 MY Avalon [08/2021 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM (for Gasoline Model): PRECAUTION

  • *1: w/o Navigation System
  • *2: w/ Navigation System

PROCEDURE

1.

CHECK CABIN

(a) Check the cabin for any objects that might interrupt radio reception and devices which use radio waves on the instrument panel. If such an object exists, remove it and check if the GPS mark reappears.

HINT:

The GPS uses extremely faint radio waves originating from satellites. If the signal is interrupted by obstructions or other radio waves, the GPS may not be able to properly receive the signal.

OK:

The GPS mark appears.

OK

END

NG

2.

CHECK SURROUNDINGS

(a) Check if the vehicle is in a location where GPS signal reception is poor. If the vehicle is in such a place, relocate the vehicle and check if the GPS mark reappears.

HINT:

The GPS uses 24 satellites in 6 orbits. At any point in time, 4 satellites should be able to pinpoint your vehicle. However, GPS signals may not reach the vehicle due to influence from the surroundings, vehicle direction and time. For examples, see the following illustration.

*a

Example

*b

In a tunnel

*c

In a building

*d

Under an overpass

*e

In a forest or on tree-lined path

*f

Between tall buildings

*g

Under a cliff or overhang

-

-

OK:

The GPS mark is displayed.

OK

END (SYSTEM RETURNED TO NORMAL)

NG

3.

CHECK GPS INFORMATION (OPERATION CHECK)

(a) Enter the "System Sensors Check" screen. Refer to Check GPS & Vehicle Sensors in Operation Check.

w/o Navigation System (for HV Model): Click here 2021 - 2022 MY Avalon HV [08/2020 -        ]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model): OPERATION CHECK

w/o Navigation System (for Gasoline Model): Click here 2021 - 2022 MY Avalon [08/2020 -        ]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for Gasoline Model): OPERATION CHECK

w/ Navigation System (for HV Model): Click here 2021 - 2022 MY Avalon HV [08/2020 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM (for HV Model): OPERATION CHECK

w/ Navigation System (for Gasoline Model): Click here 2021 - 2022 MY Avalon [08/2020 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM (for Gasoline Model): OPERATION CHECK

w/o Navigation System
w/ Navigation System

(b) Check how many of the following codes appear in the "Reception number".

HINT:

T or P appears.

OK:

At least 3 codes appear.

OK

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE