Last Modified: 08-21-2023 6.11:8.1.0 Doc ID: RM100000001PY3W
Model Year Start: 2021 Model: Avalon HV Prod Date Range: [08/2020 -           ]
Title: TELEMATICS: TELEMATICS SYSTEM: U014087,U015587,U016387; Lost Communication with Body Control Module Missing Message; 2021 - 2022 MY Avalon Avalon HV [08/2020 -        ]

DTC

U014087

Lost Communication with Body Control Module Missing Message

DTC

U015587

Lost Communication with Instrument Panel Cluster (IPC) Control Module Missing Message

DTC

U016387

Lost Communication with Navigation Control Module Missing Message

DESCRIPTION

These DTCs are stored when a malfunction occurs in the CAN communication circuit.

DTC No.

Detection Item

DTC Detection Condition

Trouble Area

U014087

Lost Communication with Body Control Module Missing Message

CAN reception error

CAN communication system

U015587

Lost Communication with Instrument Panel Cluster (IPC) Control Module Missing Message

CAN reception error

CAN communication system

U016387

Lost Communication with Navigation Control Module Missing Message

CAN reception error

CAN communication system

PROCEDURE

1.

CHECK DTC

(a) Clear the DTCs.

Body Electrical > Telematics > Clear DTCs

(b) Recheck for DTCs and check if the same DTCs are output again.

Body Electrical > Telematics > Trouble Codes

Result

Proceed to

No DTCs are output.

A

DTCs are output.

B
A

USE SIMULATION METHOD TO CHECK

B

GO TO CAN COMMUNICATION SYSTEM

for HV Model: Click here 2019 - 2022 MY Avalon HV [04/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

for Gasoline Model: Click here 2019 - 2022 MY Avalon [04/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING