Last Modified: 08-21-2023 6.11:8.1.0 Doc ID: RM100000001C2MZ
Model Year Start: 2019 Model: Avalon HV Prod Date Range: [04/2018 -           ]
Title: PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM(for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING; 2019 - 2022 MY Avalon HV [04/2018 -        ]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the parking assist monitor system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

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2.

CUSTOMER PROBLEM ANALYSIS

(a) Ask the customer about the problems and the conditions at the time the malfunction occurred to make sure the problem symptom was not temporarily caused by radio waves in the surrounding environment.

HINT:

The parking assist monitor display may be temporarily distorted due to radio waves around the vehicle.

Problem Symptom

Cause

*: DTCs output as "Hist" will not be output again after DTCs are cleared.

Both of the following conditions are met:

  • The problem symptom indicates a parking assist monitor display malfunction and the problem symptom cannot be reproduced.
  • DTC C1622 is output as "Hist" only.*

The display may be temporarily distorted when the vehicle is close to an object that transmits radio waves, such as a telecommunication tower, an airport or a truck equipped with a transceiver.

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3.

INSPECT AUXILIARY BATTERY VOLTAGE

(a) Measure the auxiliary battery voltage with the power switch off.

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, replace or recharge the auxiliary battery before proceeding to the next step.

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4.

SYSTEM CHECK

(a) Check the vehicle specification.

Result

Proceed to

w/ Navigation System

A

w/o Navigation System

B

B

GO TO STEP 6

A

5.

CHECK NAVIGATION SYSTEM

(a) Refer to Navigation System.

Click here 2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM (for HV Model): PROBLEM SYMPTOMS TABLE 2021 - 2022 MY Avalon HV [08/2020 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM (for HV Model): PROBLEM SYMPTOMS TABLE

Result

Proceed to

Navigation system is normal

A

Navigation system is abnormal

B

A

GO TO STEP 7

B

GO TO NAVIGATION SYSTEM

6.

CHECK AUDIO AND VISUAL SYSTEM

(a) Refer to Audio and Visual System.

Click here 2019 MY Avalon HV [04/2018 - 08/2019]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model): PROBLEM SYMPTOMS TABLE 2020 MY Avalon HV [08/2019 - 08/2020]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model): PROBLEM SYMPTOMS TABLE 2021 - 2022 MY Avalon HV [08/2020 -        ]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model): PROBLEM SYMPTOMS TABLE

Result

Proceed to

Audio and visual system is normal

A

Audio and visual system is abnormal

B

B

GO TO AUDIO AND VISUAL SYSTEM

A

7.

CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Use the Techstream to check if the CAN communication system is functioning normally.

Click here 2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2021 MY Avalon HV [08/2020 - 08/2021]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM 2022 MY Avalon HV [08/2021 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): DIAGNOSIS SYSTEM

Result

Proceed to

CAN communication system DTCs are not output

A

CAN communication system DTCs are output

B

B

GO TO CAN COMMUNICATION SYSTEM

A

8.

CHECK FOR DTC*

(a) Check for DTCs and make a note of any codes that are output.

Chassis > Parking Assist Camera > Trouble Codes

Body Electrical > Navigation System > Trouble Codes

(b) Clear the DTCs.

Chassis > Parking Assist Camera > Clear DTCs

Body Electrical > Navigation System > Clear DTCs

(c) Recheck for DTCs. Try to prompt the DTC by simulating the original activity that the DTC suggests.

Chassis > Parking Assist Camera > Trouble Codes

Body Electrical > Navigation System > Trouble Codes

Result

Proceed to

No DTCs are output

A

DTCs are output

B

B

GO TO STEP 11

A

9.

PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

Click here 2019 - 2022 MY Avalon HV [04/2018 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM(for HV Model): PROBLEM SYMPTOMS TABLE

Result

Proceed to

Fault is not listed in Problem Symptoms Table

A

Fault is listed in Problem Symptoms Table

B

B

GO TO STEP 11

A

10.

OVERALL ANALYSIS AND TROUBLESHOOTING

(a) Diagnosis System

Click here 2019 - 2022 MY Avalon HV [04/2018 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM(for HV Model): DIAGNOSIS SYSTEM

(b) Terminals of ECU

Click here 2019 - 2022 MY Avalon HV [04/2018 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM(for HV Model): TERMINALS OF ECU

(c) Data List / Active Test

Click here 2019 - 2022 MY Avalon HV [04/2018 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM(for HV Model): DATA LIST / ACTIVE TEST

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11.

ADJUST, REPAIR OR REPLACE

NEXT

12.

CONFIRMATION TEST

NEXT

END