Last Modified: 08-21-2023 6.11:8.1.0 Doc ID: RM100000001BQVO
Model Year Start: 2019 Model: Avalon HV Prod Date Range: [04/2018 -           ]
Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model): Sound of Portable Player cannot be Heard from Speakers or Sound is Low; 2019 - 2022 MY Avalon HV [04/2018 -        ]

Sound of Portable Player cannot be Heard from Speakers or Sound is Low

PROCEDURE

1.

CHECK PORTABLE PLAYER SETTINGS

(a) Check the portable player settings.

(1) Check that the volume is not set to "0".

(2) Check that mute is off.

(b) Check that the sound of the portable player can be heard from the speakers.

OK:

Sound of the portable player can be heard from the speakers.

OK

END
NG

2.

CHECK AUDIO SETTINGS

(a) Check the audio settings.

(1) Check that the volume is not set to "0".

(b) Check that the sound of the portable player can be heard from the speakers.

OK:

Sound of the portable player can be heard from the speakers.

OK

END
NG

3.

CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL

(a) Check that the sound of the portable player can be heard from the speakers of another "Bluetooth" audio compatible vehicle of the same model.

OK:

Sound of the portable player can be heard from the speakers.

OK

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE 2019 MY Avalon HV [04/2018 - 08/2019]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model): PROBLEM SYMPTOMS TABLE 2020 MY Avalon HV [08/2019 - 08/2020]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model): PROBLEM SYMPTOMS TABLE 2021 - 2022 MY Avalon HV [08/2020 -        ]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (for HV Model): PROBLEM SYMPTOMS TABLE

NG

MALFUNCTION IN PORTABLE PLAYER