Last Modified: 08-21-2023 6.11:8.1.0 Doc ID: RM100000001BQQ8
Model Year Start: 2019 Model: Avalon Prod Date Range: [04/2018 -           ]
Title: POWER OUTLETS (INT): WIRELESS CHARGING SYSTEM(for Gasoline Model): PROBLEM SYMPTOMS TABLE; 2019 - 2022 MY Avalon [04/2018 -        ]

PROBLEM SYMPTOMS TABLE

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Wireless Charging System

Symptom

Suspected Area

Link

Even when the wireless charging system is turned on, the indicator light (green) does not illuminate

Wireless charger power source circuit

2019 - 2022 MY Avalon [04/2018 -        ]; POWER OUTLETS (INT): WIRELESS CHARGING SYSTEM(for Gasoline Model): Wireless Charger Power Source Circuit

Mobile wireless charger cradle assembly

2019 - 2020 MY Avalon Avalon HV [04/2018 - 08/2020]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL 2021 - 2022 MY Avalon Avalon HV [08/2020 -        ]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL

When the wireless charging system is turned on, the indicator (green) illuminates, but the indicator (amber) does not illuminate when a rechargeable device is placed on the charging area (wireless charging does not start)

Check that the device being used is a Qi-compatible rechargeable device

-

Remove any cases and accessories

-

Check that there is no gap between the rechargeable device and the charging area

-

Check that there is no foreign matter between the rechargeable device and the charging area

-

Check that the rechargeable device is not fully charged

-

Check that the rechargeable device is centered on the charging area

-

Check that the rechargeable device is placed on the charging area with its charging surface facing down

-

Check that the vehicle is not in an environment where it may be affected by strong radio waves or electrical noise

-

Check if more than 1 rechargeable device is placed on the charging area

-

Check that a charging cable is not connected to the rechargeable device

-

Check that temperature of the rechargeable device is not excessively high or low

-

Check if wireless charging of the rechargeable device is possible using another Qi-compatible wireless charging system

-

Check if wireless charging is possible using another Qi-compatible rechargeable device

-

Status signal circuit

2019 - 2022 MY Avalon [04/2018 -        ]; POWER OUTLETS (INT): WIRELESS CHARGING SYSTEM(for Gasoline Model): Status Signal Circuit

Mobile wireless charger cradle assembly

2019 - 2020 MY Avalon Avalon HV [04/2018 - 08/2020]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL 2021 - 2022 MY Avalon Avalon HV [08/2020 -        ]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL

When the wireless charging system is turned on, the indicator (green) illuminates and when a rechargeable device is placed on the charging area, the indicator (amber) illuminates, but the indicator (green) illuminates again before wireless charging is completed (wireless charging does not complete)

Check if the rechargeable device has not been moved out of the charging area

-

Check that temperature of the rechargeable device is not excessively high or low

-

Check that the vehicle is not in an environment where it may be affected by strong radio waves or electrical noise

-

Status signal circuit

2019 - 2022 MY Avalon [04/2018 -        ]; POWER OUTLETS (INT): WIRELESS CHARGING SYSTEM(for Gasoline Model): Status Signal Circuit

Mobile wireless charger cradle assembly

2019 - 2020 MY Avalon Avalon HV [04/2018 - 08/2020]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL 2021 - 2022 MY Avalon Avalon HV [08/2020 -        ]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL

When the taillight on, the mobile wireless charger switch does not illuminate

Wireless charger illumination circuit

2019 - 2022 MY Avalon [04/2018 -        ]; POWER OUTLETS (INT): WIRELESS CHARGING SYSTEM(for Gasoline Model): Wireless Charger Illumination Circuit

Mobile wireless charger cradle assembly

2019 - 2020 MY Avalon Avalon HV [04/2018 - 08/2020]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL 2021 - 2022 MY Avalon Avalon HV [08/2020 -        ]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL

The mobile wireless charger switch does not dim when the rheostat is operated

Wireless charger illumination circuit

2019 - 2022 MY Avalon [04/2018 -        ]; POWER OUTLETS (INT): WIRELESS CHARGING SYSTEM(for Gasoline Model): Wireless Charger Illumination Circuit

Mobile wireless charger cradle assembly

2019 - 2020 MY Avalon Avalon HV [04/2018 - 08/2020]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL 2021 - 2022 MY Avalon Avalon HV [08/2020 -        ]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL

The indicator light (amber) blinks (pattern 1)*

Status signal circuit

2019 - 2022 MY Avalon [04/2018 -        ]; POWER OUTLETS (INT): WIRELESS CHARGING SYSTEM(for Gasoline Model): Status Signal Circuit

Mobile wireless charger cradle assembly

2019 - 2020 MY Avalon Avalon HV [04/2018 - 08/2020]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL 2021 - 2022 MY Avalon Avalon HV [08/2020 -        ]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL

The indicator light (amber) blinks (pattern 2)*

Check if the charging frequency is being changed

2019 - 2022 MY Avalon [04/2018 -        ]; POWER OUTLETS (INT): WIRELESS CHARGING SYSTEM(for Gasoline Model): SYSTEM DESCRIPTION

Mobile wireless charger cradle assembly

2019 - 2020 MY Avalon Avalon HV [04/2018 - 08/2020]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL 2021 - 2022 MY Avalon Avalon HV [08/2020 -        ]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL

The indicator light (amber) blinks (pattern 3)*

Check that the device being used is a Qi-compatible rechargeable device

-

Remove any cases and accessories

-

Check that there is no gap between the rechargeable device and the charging area

-

Check that there is no foreign matter between the rechargeable device and the charging area

-

Check that the rechargeable device is centered on the charging area

-

Check that the rechargeable device is in the same position as when charging was started

-

Mobile wireless charger cradle assembly

2019 - 2020 MY Avalon Avalon HV [04/2018 - 08/2020]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL 2021 - 2022 MY Avalon Avalon HV [08/2020 -        ]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL

The indicator light (amber) blinks (pattern 4)*

Check that temperature of the mobile wireless charger cradle assembly is not excessively high

-

Mobile wireless charger cradle assembly

2019 - 2020 MY Avalon Avalon HV [04/2018 - 08/2020]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL 2021 - 2022 MY Avalon Avalon HV [08/2020 -        ]; POWER OUTLETS (INT): WIRELESS CHARGER ASSEMBLY: REMOVAL

  • *: For details about the indicator blinking patterns, refer to System Description.

    Click here 2019 - 2022 MY Avalon [04/2018 -        ]; POWER OUTLETS (INT): WIRELESS CHARGING SYSTEM(for Gasoline Model): SYSTEM DESCRIPTION