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                        | Last Modified: 08-21-2023 | 6.11:8.1.0 | Doc ID: RM100000001B1VK |  
                        | Model Year Start: 2019 | Model: Avalon | Prod Date Range: [04/2018 -                    
                                       ] |  
                        | Title: POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING; 2019 - 2022 MY Avalon [04/2018 -        ] |  
                     
                        
                           | HOW TO PROCEED WITH TROUBLESHOOTING |  CAUTION / NOTICE / HINT
                     HINT: 
                        
Use the following procedure to troubleshoot the power steering system.
*: Use the Techstream.
 PROCEDURE
                     
                        
                           | 1.  | VEHICLE BROUGHT TO WORKSHOP |  
                     
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                                 |   |  |  (a) Turn the engine switch off. (b) Measure the voltage of the battery. Standard Voltage:  11 to 14 V HINT: If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step. 
                     
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                           | 3.  | CHECK DTC AND FREEZE FRAME DATA* |  HINT: Refer to DTC Check / Clear. Chassis > EMPS > Trouble Codes
                     
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                           | 4.  | PROBLEM SYMPTOM CONFIRMATION |  
                     
                        
                           | Result | Proceed to |  
                           | Symptom does not occur. | A |  
                           | Symptom occurs. | B |  
                     
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                                 | A |  
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                           | 6.  | CHECK CAN COMMUNICATION SYSTEM* |  (a) Check for DTCs. Click here
                        
                           
                              ![2019 - 2022 MY Avalon [04/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for Gasoline Model): HOW TO PROCEED WITH TROUBLESHOOTING](/t3Portal/stylegraphics/info.gif)  
                     
                        
                           | Result | Proceed to |  
                           | CAN communication system DTCs are not output. | A |  
                           | CAN communication system DTCs are output. | B |  
                     HINT: 
                        
If any CAN communication system DTCs are output, perform troubleshooting for the CAN communication system first.
If communication to the rack and pinion power steering gear assembly cannot be established through the Techstream, inspect terminals CANH and CANL of the DLC3 and the rack and pinion power steering gear assembly, and the IG circuit of the rack and pinion power steering gear assembly.
 
                     
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                                 | A |  
                                 |   |  |  (a) Check for DTCs. Chassis > EMPS > Trouble CodesHINT: Refer to Diagnostic Trouble Code Chart when any DTCs are output. Click here
                        
                           
                              ![2019 - 2020 MY Avalon [04/2018 - 08/2020]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Gasoline Model): DIAGNOSTIC TROUBLE CODE CHART](/t3Portal/stylegraphics/info.gif)  ![2021 - 2022 MY Avalon [08/2020 -        ]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Gasoline Model): DIAGNOSTIC TROUBLE CODE CHART](/t3Portal/stylegraphics/info.gif)  
                     
                        
                           | Result | Proceed to |  
                           | DTCs are not output. | A |  
                           | DTCs are output. | B |  
                     
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                                 | A |  
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                           | 8.  | PROBLEM SYMPTOMS TABLE |  (a) Refer to Problem Symptoms Table. Click here
                        
                           
                              ![2019 - 2022 MY Avalon [04/2018 -        ]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Gasoline Model): PROBLEM SYMPTOMS TABLE](/t3Portal/stylegraphics/info.gif)  
                     
                        
                           | Result | Proceed to |  
                           | Fault is not listed in Problem Symptoms Table. | A |  
                           | Fault is listed in Problem Symptoms Table. | B |  
                     
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                                 | A |  
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                           | 9.  | OVERALL ANALYSIS AND TROUBLESHOOTING* |  (a) Refer to Terminals of ECU. Click here
                        
                           
                              ![2019 - 2022 MY Avalon [04/2018 -        ]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Gasoline Model): TERMINALS OF ECU](/t3Portal/stylegraphics/info.gif)  (b) Refer to Data List / Active Test. Click here
                        
                           
                              ![2019 - 2022 MY Avalon [04/2018 -        ]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM (for Gasoline Model): DATA LIST / ACTIVE TEST](/t3Portal/stylegraphics/info.gif)  
                     
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                           | NEXT |   | END |  |