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                        | Last Modified: 08-21-2023 | 6.11:8.1.0 | Doc ID: RM100000001AZ1M |  
                        | Model Year Start: 2019 | Model: Avalon HV | Prod Date Range: [04/2018 - 08/2020] |  
                        | Title: TELEMATICS: TELEMATICS SYSTEM (for HV Model): U0142,U0155,U0163; Lost Communication with Body Control Module "B"; 2019 - 2020 MY Avalon HV [04/2018 - 08/2020] |  
                     
                        
                           | DTC | U0142 | Lost Communication with Body Control Module "B" |  
                     
                        
                           | DTC | U0155 | Lost Communication with Instrument Panel Cluster (IPC) Control Module |  
                     
                        
                           | DTC | U0163 | Lost Communication with Navigation Control Module |  DESCRIPTIONThese DTCs are stored when a malfunction occurs in the CAN communication circuit. HINT: If CAN communication system DTCs are stored, they may also be stored for other systems. 
                     
                        
                        
                        
                        
                     
                     
                        
                           | DTC No. | Detection Item | DTC Detection Condition | Trouble Area |  
                           | U0142 | Lost Communication with Body Control Module "B" | Lost communication with main body ECU (multiplex network body ECU) | CAN communication system |  
                           | U0155 | Lost Communication with Instrument Panel Cluster (IPC) Control Module | Lost communication with combination meter assembly | CAN communication system |  
                           | U0163 | Lost Communication with Navigation Control Module | Lost communication with radio and display receiver assembly | CAN communication system |  PROCEDURE(a) Clear the DTCs. Body Electrical > Telematics > Clear DTCs(b) Recheck for DTCs and check if the same DTC is output again. Body Electrical > Telematics > Trouble Codes
                     
                        
                           | Result | Proceed to |  
                           | DTCs are output. | A |  
                           | DTCs are not output. | B |  
                     HINT: 
                        
If CAN communication system DTCs are stored, they may also be stored for other systems.
If the CAN communication system has been inspected and repaired, these DTCs will not be output when rechecking for DTCs.
If these DTCs are output frequently, duplicate the conditions that cause the problem symptoms and perform troubleshooting again, even though the DTC was not output when rechecking for DTCs.
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                                       ![2019 - 2022 MY Avalon Avalon HV [04/2018 -        ]; INTRODUCTION: HOW TO TROUBLESHOOT ECU CONTROLLED SYSTEMS: HOW TO PROCEED WITH TROUBLESHOOTING](/t3Portal/stylegraphics/info.gif)  |