Last Modified: 08-21-2023 6.11:8.1.0 Doc ID: RM100000001AYYP
Model Year Start: 2019 Model: Avalon HV Prod Date Range: [04/2018 - 08/2020]
Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM (for HV Model): RED INDICATOR REMAINS ON; 2019 - 2020 MY Avalon HV [04/2018 - 08/2020]

RED INDICATOR REMAINS ON

DESCRIPTION

This means that the DCM (Telematics Transceiver) has detected a malfunction in the safety connect system and stored a DTC.

PROCEDURE

1.

CHECK DTC

(a) Turn the power switch off.

(b) Connect the Techstream to the DLC3.

(c) Turn the power switch on (IG) and wait for 10 seconds.

(d) Turn the Techstream on.

(e) Perform "Health Check" and check for current DTCs.

Click here 2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM (for HV Model): HEALTH CHECK

Result

Proceed to

DTCs are not output

A

DTCs are output

B
B

GO TO DIAGNOSTIC TROUBLE CODE CHART

A

2.

REPLACE DCM (TELEMATICS TRANSCEIVER)

(a) Replace the DCM (Telematics Transceiver).

Click here 2019 - 2020 MY Avalon Avalon HV [04/2018 - 08/2020]; CELLULAR COMMUNICATION: DCM(TELEMATICS TRANSCEIVER): REMOVAL

NOTICE:

  • The power switch must be off.
  • Do not swap the DCM (Telematics Transceiver) with one from another vehicle.
NEXT

PERFORM DCM ACTIVATION