NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM (for Gasoline Model): B15DB; Telematics Transceiver Disconnected; 2019 - 2020 MY Avalon [04/2018

Last Modified: 08-21-2023	6.11:8.1.0	Doc ID: RM100000001ATVU
Model Year Start: 2019	Model: Avalon	Prod Date Range: [04/2018 - 08/2020]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM (for Gasoline Model): B15DB; Telematics Transceiver Disconnected; 2019 - 2020 MY Avalon [04/2018 - 08/2020]

DTC

B15DB

Telematics Transceiver Disconnected

DESCRIPTION

If the radio and display receiver assembly cannot detect the DCM (telematics transceiver) for a certain period of time (90 seconds) after the engine switch is turned on (ACC) and the radio and display receiver assembly confirms that the information is missing by checking past DCM (telematics transceiver) recognition information (registered information), this DTC will be stored.

The telematics system uses USB communication between devices. If an open, short, short to +B or short to ground occurs in the USB circuit, communication is interrupted and the telematics system will not operate normally.

DTC No.	Detection Item	DTC Detection Condition	Trouble Area
B15DB	Telematics Transceiver Disconnected	DCM (telematics transceiver) disconnected	Harness or connector DCM (telematics transceiver) DCM (telematics transceiver) power source circuit Radio and display receiver assembly Navigation ECU

HINT:

This DTC may be stored due to environmental reasons such as electrical noise or interference.

WIRING DIAGRAM

CAUTION / NOTICE / HINT

NOTICE:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.
Click here
When replacing the radio and display receiver assembly or navigation ECU, always replace it with a new one. If a radio and display receiver assembly or navigation ECU which was installed to another vehicle is used, the following may occur:
- A communication malfunction DTC may be stored.
- The radio and display receiver assembly or navigation ECU may not operate normally.
Inspect the fuses for circuits related to this system before performing the following procedure.
Before replacing the DCM (telematics transceiver), refer to Registration.
Click here

PROCEDURE

CHECK DTC

(a) Clear the DTCs.

Body Electrical > Navigation System > Clear DTCs

(b) Turn the engine switch off.

(d) Recheck for DTCs and check that no DTCs are output.

Body Electrical > Navigation System > Trouble Codes

OK:

No DTCs are output.

USE SIMULATION METHOD TO CHECK

2.	CHECK HARNESS AND CONNECTOR (DCM (TELEMATICS TRANSCEIVER) POWER SOURCE)

(a) Disconnect the G9 DCM (telematics transceiver) connector.

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection	Condition	Specified Condition
G9-4 (E) - Body ground	Always	Below 1 Ω

Standard Voltage:

Tester Connection	Condition	Specified Condition
G9-1 (+B) - G9-4 (E)	Always	11 to 14 V
G9-8 (ACC) - G9-4 (E)	Engine switch on (ACC)	11 to 14 V
G9-7 (IG2) - G9-4 (E)	Engine switch on (IG)	11 to 14 V

REPAIR OR REPLACE HARNESS OR CONNECTOR

3.	CHECK HARNESS AND CONNECTOR (RADIO AND DISPLAY RECEIVER ASSEMBLY - DCM (TELEMATICS TRANSCEIVER))

(a) Disconnect the G1 radio and display receiver assembly connector.

(b) Disconnect the G11 DCM (telematics transceiver) connector.

Standard Resistance:

Tester Connection	Condition	Specified Condition
G1-10 (USBV) - G11-5 (USBV)	Always	Below 1 Ω
G1-11 (USBG) - G11-3 (USBG)	Always	Below 1 Ω
G1-10 (USBV) or G11-5 (USBV) - Body ground	Always	10 kΩ or higher
G1-11 (USBG) or G11-3 (USBG) - Body ground	Always	10 kΩ or higher

REPAIR OR REPLACE HARNESS OR CONNECTOR

4.	INSPECT RADIO AND DISPLAY RECEIVER ASSEMBLY

(a) Disconnect the G1 radio and display receiver assembly connector.

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection	Condition	Specified Condition
G1-11 (USBG) - Body ground	Always	Below 1 Ω

*a	Component without harness connected (Radio and Display Receiver Assembly)

Standard Voltage:

Tester Connection	Condition	Specified Condition
G1-10 (USBV) - G1-11 (USBG)	Engine switch on (ACC)	4.75 to 5.25 V

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

5.	CHECK HARNESS AND CONNECTOR (DCM (TELEMATICS TRANSCEIVER) - NAVIGATION ECU)

(a) Disconnect the G11 DCM (telematics transceiver) connector.

(b) Disconnect the G113 navigation ECU connector.

Standard Resistance:

Tester Connection	Condition	Specified Condition
G11-2 (USB+) - G113-1 (USB+)	Always	Below 1 Ω
G11-1 (USB-) - G113-2 (USB-)	Always	Below 1 Ω
G11-6 (USBS) - G113-3 (USBS)	Always	Below 1 Ω
G11-2 (USB+) or G113-1 (USB+) - Body ground	Always	10 kΩ or higher
G11-1 (USB-) or G113-2 (USB-) - Body ground	Always	10 kΩ or higher
G11-6 (USBS) or G113-3 (USBS) - Body ground	Always	10 kΩ or higher

Front view of wire harness connector

(to DCM (telematics transceiver))

Front view of wire harness connector

(to Navigation ECU)

REPAIR OR REPLACE HARNESS OR CONNECTOR

6.	CHECK DCM (TELEMATICS TRANSCEIVER)

(a) Replace the DCM (telematics transceiver) with a new one.

Click here

(b) Clear the DTCs.

Body Electrical > Navigation System > Clear DTCs

(d) Turn the engine switch on (IG) and wait for 90 seconds.

(e) Recheck for DTCs and check that no DTCs are output.

Body Electrical > Navigation System > Trouble Codes

OK:

No DTCs are output.

END (DCM (TELEMATICS TRANSCEIVER) IS DEFECTIVE)

7.	CHECK NAVIGATION ECU

(a) Replace the navigation ECU with a new one.

Click here

(b) Clear the DTCs.

Body Electrical > Navigation System > Clear DTCs

(d) Turn the engine switch on (IG) and wait for 90 seconds.

(e) Recheck for DTCs and check that no DTCs are output.

Body Electrical > Navigation System > Trouble Codes

OK:

No DTCs are output.

END (NAVIGATION ECU IS DEFECTIVE)

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY