Last Modified: 08-21-2023 6.11:8.1.0 Doc ID: RM100000001ATUQ
Model Year Start: 2019 Model: Avalon Prod Date Range: [04/2018 - 08/2020]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM (for Gasoline Model): Panel Switches do not Function; 2019 - 2020 MY Avalon [04/2018 - 08/2020]

Panel Switches do not Function

CAUTION / NOTICE / HINT

NOTICE:

  • Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

    Click here 2019 - 2021 MY Avalon [04/2018 - 08/2021]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM (for Gasoline Model): PRECAUTION

  • When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:
    • A communication malfunction DTC may be stored.
    • The radio and display receiver assembly may not operate normally.

PROCEDURE

1.

CHECK PANEL SWITCH

(a) Check for foreign matter around the switches that might prevent operation.

OK:

No foreign matter is found.

NG

REMOVE ANY FOREIGN MATTER FOUND

OK

2.

CHECK PANEL & STEERING SWITCH (OPERATION CHECK)

(a) Enter the "Panel & Steering Switch Check Mode" screen. Refer to Check Panel & Steering Switch in Operation Check.

Click here 2019 - 2020 MY Avalon [04/2018 - 08/2020]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM (for Gasoline Model): OPERATION CHECK

(b) Operate the abnormal switch and check if the switch status is correctly displayed.

OK:

The switch status is correctly displayed as operated.

OK

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE