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                        | Last Modified: 08-21-2023 | 6.11:8.1.0 | Doc ID: RM100000001A0FT |  
                        | Model Year Start: 2019 | Model: Avalon HV | Prod Date Range: [04/2018 - 08/2020] |  
                        | Title: HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): P310764; Lost Communication with Airbag System Control Module Signal Plausibility Failure; 2019 - 2020 MY Avalon HV [04/2018 - 08/2020] |  
                     
                        
                           | DTC | P310764 | Lost Communication with Airbag System Control Module Signal Plausibility Failure |  DESCRIPTIONRefer to the description for DTC P310711. Click here
                        
                           
                              ![2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): P310711; Lost Communication with Airbag System Control Module Circuit Short to Ground+](/t3Portal/stylegraphics/info.gif)  
                     
                        
                        
                        
                        
                        
                        
                     
                     
                        
                           | DTC No. | Detection Item | DTC Detection Condition | Trouble Area | MIL | Warning Indicate |  
                           | P310764 | Lost Communication with Airbag System Control Module Signal Plausibility Failure | Abnormal communication signal: Communication from the airbag ECU assembly stopped and signal plausibility failure has been detected for a certain period. (1 trip detection logic) | 
                                 
                                    
Wire harness or connector
Airbag ECU assembly
Hybrid vehicle control ECU
 | Does not come on | Master Warning Light: Comes on |  Related Data List
                     
                        
                        
                     
                     
                        
                           | DTC No. | Data List |  
                           | P310764 | Airbag Status (Collision) |  CONFIRMATION DRIVING PATTERNHINT: After repair has been completed, clear the DTCs and then check that the vehicle has returned to normal by performing the following All Readiness check procedure. Click here
                        
                           
                              ![2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): UTILITY](/t3Portal/stylegraphics/info.gif)  
                     
                        
Connect the Techstream to the DLC3.
Turn the power switch on (IG) and turn the Techstream on.
Clear the DTCs (even if no DTCs are stored, perform the clear DTC procedure).
Turn the power switch off and wait for 2 minutes or more.
Turn the power switch on (IG) and turn the Techstream on.
With power switch on (IG)  and wait for 2 minutes or more.
Enter the following menus: Powertrain / Hybrid Control / Utility / All Readiness.
Check the DTC judgment result.
                              HINT: 
                                 
If the judgment result shows NORMAL, the system is normal.
If the judgment result shows ABNORMAL, the system has a malfunction.
If the judgment result shows INCOMPLETE or N/A, perform driving pattern again.
 WIRING DIAGRAMRefer to the wiring diagram for DTC P310711. Click here
                        
                           
                              ![2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): P310711; Lost Communication with Airbag System Control Module Circuit Short to Ground+](/t3Portal/stylegraphics/info.gif)  PROCEDURE
                     
                        
                           | 1.  | CHECK DTC OUTPUT (SRS AIRBAG) |  (a) Connect the Techstream to the DLC3. (b) Turn the power switch on (IG). (c) Enter the following menus: Body Electrical / SRS Airbag / Trouble Codes. (d) Check for DTCs. Body Electrical > SRS Airbag > Trouble Codes
                     
                        
                           | Result | Proceed to |  
                           | Airbag system DTCs are not output. | A |  
                           | Airbag system DTCs are output. | B |  (e) Turn the power switch off. 
                     
                        | 
                              
                                 | A |  
                                 |   |  |  Click here
                        
                           
                              ![2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): P06881F; ECM/PCM Power Relay Sense Circuit Intermittent+](/t3Portal/stylegraphics/info.gif)  
                     
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                                 | NEXT |  
                                 |   |  |  
                     
                        
                           | 3.  | CHECK DTC OUTPUT (HYBRID CONTROL) |  (a) Connect the Techstream to the DLC3. (b) Turn the power switch on (IG). (c) Enter the following menus: Powertrain / Hybrid Control / Trouble Codes. (d) Check for DTCs. Powertrain > Hybrid Control > Trouble Codes
                     
                        
                           | Result | Proceed to |  
                           | P310764 is not output. | A |  
                           | P310764 is output again. | B |  (e) Turn the power switch off. 
                     
                        | 
                              
                                 | A |  
                                 |   |  |  
                     
                        
                           | 4.  | CHECK FOR INTERMITTENT PROBLEMS |  Click here
                        
                           
                              ![2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): CHECK FOR INTERMITTENT PROBLEMS](/t3Portal/stylegraphics/info.gif)  
                     
                        
                           | NG |   | REPAIR OR REPLACE MALFUNCTIONING PARTS, COMPONENT AND AREA |  
                     
                        
                           | 5.  | CHECK AIR BAG ECU ASSEMBLY (CHECK WAVEFORM) |  Click here
                        
                           
                              ![2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): P310711; Lost Communication with Airbag System Control Module Circuit Short to Ground+](/t3Portal/stylegraphics/info.gif)  
                     
                        
                           | Result | Proceed to |  
                           | The waveform appears as shown in the illustration. | A |  
                           | The waveform differs from the one shown in the illustration. | B |  
                     
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                                 | B |  
                                 |   |  |  
                     
                        
                           | 6.  | CHECK CONNECTOR CONNECTION CONDITION (HYBRID VEHICLE CONTROL ECU CONNECTOR) |  Click here
                        
                           
                              ![2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): P056014; System Voltage (BATT) Circuit Short to Ground or Open+](/t3Portal/stylegraphics/info.gif)  
                     
                        
                           | NG |   | CONNECT SECURELY |  
                     
                        | 
                              
                                 | OK |  
                                 |   |  |  
                     
                        
                           | 7.  | CHECK CONNECTOR CONNECTION CONDITION (AIRBAG ECU ASSEMBLY CONNECTOR) |  Click here
                        
                           
                              ![2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): P310715; Lost Communication with Airbag System Control Module Circuit Short to Auxiliary Battery or Open+](/t3Portal/stylegraphics/info.gif)  
                     
                        
                           | NG |   | CONNECT SECURELY |  
                     
                        | 
                              
                                 | OK |  
                                 |   |  |  
                     
                        
                           | 8.  | CHECK HARNESS AND CONNECTOR (HYBRID VEHICLE CONTROL ECU - AIRBAG ECU ASSEMBLY) |  Click here
                        
                           
                              ![2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): P310715; Lost Communication with Airbag System Control Module Circuit Short to Auxiliary Battery or Open+](/t3Portal/stylegraphics/info.gif)  
                     
                        
                           | NG |   | REPAIR OR REPLACE HARNESS OR CONNECTOR |  
                     
                        | 
                              
                                 | OK |  
                                 |   |  |  
                     
                        
                           | 9.  | CHECK HARNESS AND CONNECTOR (AIRBAG ECU ASSEMBLY - BODY GROUND) |  Click here
                        
                           
                              ![2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): P310715; Lost Communication with Airbag System Control Module Circuit Short to Auxiliary Battery or Open+](/t3Portal/stylegraphics/info.gif)  
                     
                        
                           | NG |   | REPAIR OR REPLACE HARNESS OR CONNECTOR |  |