Last Modified: 08-21-2023 6.11:8.1.0 Doc ID: RM100000001A0F3
Model Year Start: 2019 Model: Avalon HV Prod Date Range: [04/2018 - 08/2020]
Title: HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): PROBLEM SYMPTOMS TABLE; 2019 - 2020 MY Avalon HV [04/2018 - 08/2020]

PROBLEM SYMPTOMS TABLE

Hybrid Control System

Symptom

Suspected Area

Link

Cannot enter EV drive mode

CAN Communication System

2019 - 2022 MY Avalon HV [04/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

Pattern Select Switch EV Mode Circuit

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Pattern Select Switch EV Mode Circuit

EV drive mode switch (Electric parking brake switch assembly)

2019 - 2022 MY Avalon HV [04/2018 -        ]; HYBRID / BATTERY CONTROL: COMBINATION SWITCH: INSPECTION

Combination meter assembly

2019 - 2022 MY Avalon HV [04/2018 -        ]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

EV mode indicator light does not illuminate

Combination meter assembly

2019 - 2022 MY Avalon HV [04/2018 -        ]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

EV drive mode switch (Electric parking brake switch assembly)

2019 - 2022 MY Avalon HV [04/2018 -        ]; HYBRID / BATTERY CONTROL: COMBINATION SWITCH: INSPECTION

Pattern Select Switch EV Mode Circuit

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Pattern Select Switch EV Mode Circuit

EV mode indicator light does not turn off

Combination meter assembly

2019 - 2022 MY Avalon HV [04/2018 -        ]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

EV drive mode switch (Electric parking brake switch assembly)

2019 - 2022 MY Avalon HV [04/2018 -        ]; HYBRID / BATTERY CONTROL: COMBINATION SWITCH: INSPECTION

Pattern Select Switch EV Mode Circuit

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Pattern Select Switch EV Mode Circuit

Cannot enter ECO mode

CAN Communication System

2019 - 2022 MY Avalon HV [04/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

ECO mode switch (Electric parking brake switch assembly)

2019 - 2022 MY Avalon Avalon HV [04/2018 -        ]; HEATING / AIR CONDITIONING: ECO SWITCH: INSPECTION

Pattern Select Switch Eco Mode Circuit

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Pattern Select Switch Eco Mode Circuit

Combination meter assembly

2019 - 2022 MY Avalon HV [04/2018 -        ]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

ECO mode indicator light does not illuminate

ECO mode switch (Electric parking brake switch assembly)

2019 - 2022 MY Avalon Avalon HV [04/2018 -        ]; HEATING / AIR CONDITIONING: ECO SWITCH: INSPECTION

Pattern Select Switch Eco Mode Circuit

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Pattern Select Switch Eco Mode Circuit

Combination meter assembly

2019 - 2022 MY Avalon HV [04/2018 -        ]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

ECO mode indicator light does not turn off

ECO mode switch (Electric parking brake switch assembly)

2019 - 2022 MY Avalon Avalon HV [04/2018 -        ]; HEATING / AIR CONDITIONING: ECO SWITCH: INSPECTION

Pattern Select Switch Eco Mode Circuit

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Pattern Select Switch Eco Mode Circuit

Combination meter assembly

2019 - 2022 MY Avalon HV [04/2018 -        ]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

Cannot enter SPORT mode

CAN Communication System

2019 - 2022 MY Avalon HV [04/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

SPORT mode switch (Electric parking brake switch assembly)

2019 - 2022 MY Avalon HV [04/2018 -        ]; HYBRID / BATTERY CONTROL: COMBINATION SWITCH: INSPECTION

Pattern Select Switch Sport Mode Circuit

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Pattern Select Switch Sport Mode Circuit

Combination meter assembly

2019 - 2022 MY Avalon HV [04/2018 -        ]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

SPORT mode indicator light does not illuminate

SPORT mode switch (Electric parking brake switch assembly)

2019 - 2022 MY Avalon HV [04/2018 -        ]; HYBRID / BATTERY CONTROL: COMBINATION SWITCH: INSPECTION

Pattern Select Switch Sport Mode Circuit

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Pattern Select Switch Sport Mode Circuit

Combination meter assembly

2019 - 2022 MY Avalon HV [04/2018 -        ]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

SPORT mode indicator light does not turn off

SPORT mode switch (Electric parking brake switch assembly)

2019 - 2022 MY Avalon HV [04/2018 -        ]; HYBRID / BATTERY CONTROL: COMBINATION SWITCH: INSPECTION

Pattern Select Switch Sport Mode Circuit

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Pattern Select Switch Sport Mode Circuit

Combination meter assembly

2019 - 2022 MY Avalon HV [04/2018 -        ]; METER / GAUGE / DISPLAY: METER / GAUGE SYSTEM (for HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

Hunting (Poor idle)

Check for Diagnosis Related Information*3

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): UTILITY

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: MOTOR GENERATOR CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): UTILITY

Drive Start Control

2019 MY Avalon HV [04/2018 - 08/2019]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Drive Start Control 2020 MY Avalon HV [08/2019 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Drive Start Control

Hesitation and/or poor acceleration

Check for Diagnosis Related Information*3

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): UTILITY

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: MOTOR GENERATOR CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): UTILITY

Brake Override System

2019 MY Avalon HV [04/2018 - 08/2019]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Brake Override System 2020 MY Avalon HV [08/2019 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Brake Override System

Drive Start Control

2019 MY Avalon HV [04/2018 - 08/2019]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Drive Start Control 2020 MY Avalon HV [08/2019 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Drive Start Control

Shift range position cannot be changed by shifting to "+" or "-"

Transmission Control Switch Circuit

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Transmission Control Switch Circuit

Shift Paddle Switch Circuit

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Shift Paddle Switch Circuit

Shift position indicator is malfunctioning

Indicator Circuit

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): Indicator Circuit

Power switch does not turn on (READY).

Check Vehicle Control History (wrong assembly confirmation)*1

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: BATTERY VOLTAGE SENSOR (for NICKEL METAL HYDRIDE BATTERY): INSTALLATION

Smart Key System (for start function)

2019 - 2022 MY Avalon HV [04/2018 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function, HV Model): HOW TO PROCEED WITH TROUBLESHOOTING

ECU Power Source Circuit (Hybrid control system)

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): ECU Power Source Circuit

Hybrid vehicle control ECU

2019 - 2021 MY Avalon HV [04/2018 - 08/2021]; HYBRID / BATTERY CONTROL: HYBRID VEHICLE CONTROL ECU: REMOVAL

ECM

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; A25A-FXS (ENGINE CONTROL): ECM: REMOVAL

Loud rattle from hybrid vehicle transaxle

Check idle learning

2019 MY Avalon HV [04/2018 - 08/2019]; A25A-FXS (ENGINE CONTROL): SFI SYSTEM: INITIALIZATION 2020 - 2021 MY Avalon HV [08/2019 - 08/2021]; A25A-FXS (ENGINE CONTROL): SFI SYSTEM: INITIALIZATION

Transmission input damper assembly

2019 - 2021 MY Avalon HV [04/2018 - 08/2021]; A25A-FXS (ENGINE MECHANICAL): REAR CRANKSHAFT OIL SEAL: REMOVAL

Hybrid vehicle transaxle assembly

2019 - 2021 MY Avalon HV [04/2018 - 08/2021]; P710 (HYBRID TRANSMISSION / TRANSAXLE): HYBRID VEHICLE TRANSAXLE: REMOVAL

Engine misfire

-

"Maintenance Required for Traction Battery Cooling Parts See Owner's Manual" is displayed on the multi-information display. *2

1. Make sure the HV battery cooling system intake port is not blocked.

-

2. Make sure there are no gaps between the connecting parts of the ducts.

-

3. Clean the No. 1 hybrid battery intake filter.

Check for entry of foreign matter.

2019 - 2022 MY Avalon HV [04/2018 -        ]; HYBRID / BATTERY CONTROL: BATTERY COOLING FILTER: INSPECTION

4. Clear the DTCs to reset the learning values even if no DTCs are stored.

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): DTC CHECK / CLEAR

Abnormal sound is heard from the area around the No. 1 hybrid battery intake duct.

1. Make sure the HV battery cooling system intake port is not blocked.

-

2. Make sure there are no gaps between the connecting parts of the ducts.

-

3. Clean the No. 1 hybrid battery intake filter.

Check for entry of foreign matter.

2019 - 2022 MY Avalon HV [04/2018 -        ]; HYBRID / BATTERY CONTROL: BATTERY COOLING FILTER: INSPECTION

4. Clear the DTCs to reset the learning values even if no DTCs are stored.

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): DTC CHECK / CLEAR

Engine stops and starts less frequently.

Check Vehicle Control History

(Limit to Charge / Discharge Control Value by Hybrid Battery Temperature High)

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): VEHICLE CONTROL HISTORY

Engine speed returns to idle slowly after accelerator pedal is fully released.

Check Vehicle Control History

(Limit to Charge / Discharge Control Value by Hybrid Battery Temperature High)

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): VEHICLE CONTROL HISTORY

*1: Check Vehicle Control History (wrong assembly confirmation)

  1. Using the Techstream, check the vehicle control history.

    Click here 2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): VEHICLE CONTROL HISTORY

    HINT:

    If "Hybrid Battery Pack Sensor Module Mismatch" is displayed, the wrong type of battery voltage sensor is installed.

  2. If the battery voltage sensor had been replaced just before the malfunction occurred, check the part number of the battery voltage sensor.

    HINT:

    • The type of battery voltage sensor to be used varies depending on the vehicle model.
    • If the wrong type of battery voltage sensor is installed, the power switch cannot be turned on (READY).
  3. After installing the battery voltage sensor, perform the following to check that the power switch can be turned on (READY).
    1. Turn the power switch on (READY).
    2. Turn the power switch off and wait for 2 minutes or more.
    3. Turn the power switch on (READY) again.

*2: If the battery cooling blower assembly malfunctions, DTC P0A8100, P0A8111, P0A8115, P0A814B, P0A8196 or P0A8198 will be stored. If only "Maintenance Required for Traction Battery Cooling Parts See Owner's Manual" is displayed on the multi-information display, only perform the inspection of the HV battery cooling system intake port, filter and duct.

*3: If any of the following Diagnosis Related Information items are output, perform troubleshooting for the corresponding DTCs.

Result

Result

Link

Hybrid control system

P312387

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: HYBRID CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): P312387; Lost Communication with Drive Motor Control Module "A" from Hybrid/EV Control Module Missing Message

Motor generator control system

P31241F

2019 - 2020 MY Avalon HV [04/2018 - 08/2020]; HYBRID / BATTERY CONTROL: MOTOR GENERATOR CONTROL SYSTEM (for NICKEL METAL HYDRIDE BATTERY): P31241F,P312487; Lost Communication between Drive Motor "A" and HV ECU Circuit Intermittent

P312487