Last Modified: 11-20-2023 6.11:8.1.0 Doc ID: RM100000001LCKF
Model Year Start: 2020 Model: Camry HV Prod Date Range: [09/2019 -           ]
Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: GREEN INDICATOR REMAINS OFF; 2020 - 2024 MY Camry HV [09/2019 -        ]

GREEN INDICATOR REMAINS OFF

DESCRIPTION

After power switch on (IG), the DCM (telematics transceiver) will enter into self check mode. The manual (SOS) switch red indicator will illuminate for 2 seconds and turn off followed by the manual (SOS) switch green indicator illuminating and remaining on under normal operation. If neither the red nor green indicators remain on, verification of the subscription should be performed.

PROCEDURE

1.

CONFIRM GREEN INDICATOR COMES ON

(a) After the power switch is turned on (IG) and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.

OK:

Green indicator comes on.

NG

GO TO STEP 6

OK

2.

CONFIRM SUBSCRIPTION MODE

(a) Confirm the indicator status 5 seconds after the power switch is turned on (IG).

Result

Proceed to

Green indicator remains on

A

Green indicator remains off

B

A

USE SIMULATION METHOD TO CHECK 2020 MY Camry HV [09/2019 - 10/2020]; INTRODUCTION: HOW TO TROUBLESHOOT ECU CONTROLLED SYSTEMS: HOW TO PROCEED WITH TROUBLESHOOTING 2021 MY Camry HV [10/2020 - 08/2021]; INTRODUCTION: HOW TO TROUBLESHOOT ECU CONTROLLED SYSTEMS: HOW TO PROCEED WITH TROUBLESHOOTING 2022 - 2024 MY Camry HV [08/2021 -        ]; INTRODUCTION: HOW TO TROUBLESHOOT ECU CONTROLLED SYSTEMS: HOW TO PROCEED WITH TROUBLESHOOTING

B

3.

INPUT VIN WITH TECHSTREAM

(a) Turn the power switch off.

(b) Connect the Techstream to the DLC3.

(c) Turn the power switch on (IG) and wait for 10 seconds.

(d) Turn the Techstream on.

(e) Choose "Telematics" from the System Selection Menu, and then click "Utility".

(f) Click "VIN Synchronization" on the Utility Selection Menu.

Click here 2020 - 2024 MY Camry HV [09/2019 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DCM ACTIVATION

NEXT

4.

CONFIRM SUBSCRIPTION MODE

(a) Confirm the indicator status at 5 seconds after the power switch is turned on (IG).

Result

Proceed to

Green indicator remains on

A

Green indicator remains off

B

A

END

B

5.

REPLACE DCM (TELEMATICS TRANSCEIVER)

(a) Replace the DCM (telematics transceiver).

Click here 2020 MY Camry HV [09/2019 - 10/2020]; CELLULAR COMMUNICATION: DCM(TELEMATICS TRANSCEIVER): REMOVAL 2021 - 2024 MY Camry HV [10/2020 -        ]; CELLULAR COMMUNICATION: DCM(TELEMATICS TRANSCEIVER): REMOVAL

NOTICE:

  • The power switch must be off.
  • Do not exchange the DCM (telematics transceiver) with one from another vehicle.
NEXT

PERFORM DCM ACTIVATION

6.

CHECK DTC

(a) Turn the power switch off.

(b) Connect the Techstream to the DLC3.

(c) Turn the power switch on (IG) and wait for 10 seconds or more.

(d) Turn the Techstream on.

(e) Clear the DTCs.

Body Electrical > Telematics > Clear DTCs

(f) Check for DTCs and check that no DTCs are output.

Body Electrical > Telematics > Trouble Codes

OK:

No DTCs are output.

NG

GO TO DIAGNOSTIC TROUBLE CODE CHART 2020 MY Camry HV [09/2019 - 10/2020]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2021 - 2024 MY Camry HV [10/2020 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DIAGNOSTIC TROUBLE CODE CHART

OK

7.

REPLACE DCM (TELEMATICS TRANSCEIVER)

(a) Replace the DCM (telematics transceiver).

Click here 2020 MY Camry HV [09/2019 - 10/2020]; CELLULAR COMMUNICATION: DCM(TELEMATICS TRANSCEIVER): REMOVAL 2021 - 2024 MY Camry HV [10/2020 -        ]; CELLULAR COMMUNICATION: DCM(TELEMATICS TRANSCEIVER): REMOVAL

NOTICE:

  • The power switch must be off.
  • Do not exchange the DCM (telematics transceiver) with one from another vehicle.
NEXT

PERFORM DCM ACTIVATION