Last Modified: 11-20-2023 6.11:8.1.0 Doc ID: RM100000001KR10
Model Year Start: 2020 Model: Camry HV Prod Date Range: [09/2019 -           ]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: B15DB; Telematics Transceiver Disconnected; 2020 - 2024 MY Camry HV [09/2019 -        ]

DTC

B15DB

Telematics Transceiver Disconnected

DESCRIPTION

If the radio and display receiver assembly cannot detect the DCM (telematics transceiver) for a certain period of time (90 seconds) after the power switch is turned on (ACC) and the radio and display receiver assembly confirms that the information is missing by checking past DCM (telematics transceiver) recognition information (registered information), this DTC will be stored.

The telematics system uses USB communication between devices. If an open, short, short to +B or short to ground occurs in the USB circuit, communication is interrupted and the telematics system will not operate normally.

DTC No.

Detection Item

DTC Detection Condition

Trouble Area

B15DB

Telematics Transceiver Disconnected

DCM (telematics transceiver) disconnected
  • Harness or connector
  • DCM (telematics transceiver)
  • DCM (telematics transceiver) power source circuit
  • Radio and display receiver assembly
  • Navigation ECU

HINT:

This DTC may be stored due to environmental reasons such as electrical noise or interference.

WIRING DIAGRAM

CAUTION / NOTICE / HINT

NOTICE:

  • Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

    Click here 2018 - 2020 MY Camry HV [07/2017 - 10/2020]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PRECAUTION 2021 - 2024 MY Camry HV [10/2020 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PRECAUTION

  • When replacing the radio and display receiver assembly or navigation ECU, always replace it with a new one. If a radio and display receiver assembly or navigation ECU which was installed to another vehicle is used, the following may occur:
    • A communication malfunction DTC may be stored.
    • The radio and display receiver assembly or navigation ECU may not operate normally.
  • Inspect the fuses for circuits related to this system before performing the following procedure.
  • Before replacing the DCM (telematics transceiver), refer to Registration.

    Click here 2020 - 2022 MY Camry HV [09/2019 - 08/2022]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function): REGISTRATION 2023 - 2024 MY Camry HV [08/2022 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function): REGISTRATION

PROCEDURE

1.

CHECK DTC

(a) Clear the DTCs.

Body Electrical > Navigation System > Clear DTCs

(b) Turn the power switch off.

(c) Turn the power switch on (IG) and wait for 90 seconds.

(d) Recheck for DTCs and check that no DTCs are output.

Body Electrical > Navigation System > Trouble Codes

OK:

No DTCs are output.

OK

USE SIMULATION METHOD TO CHECK 2020 MY Camry HV [09/2019 - 10/2020]; INTRODUCTION: HOW TO TROUBLESHOOT ECU CONTROLLED SYSTEMS: HOW TO PROCEED WITH TROUBLESHOOTING 2021 MY Camry HV [10/2020 - 08/2021]; INTRODUCTION: HOW TO TROUBLESHOOT ECU CONTROLLED SYSTEMS: HOW TO PROCEED WITH TROUBLESHOOTING 2022 - 2024 MY Camry HV [08/2021 -        ]; INTRODUCTION: HOW TO TROUBLESHOOT ECU CONTROLLED SYSTEMS: HOW TO PROCEED WITH TROUBLESHOOTING

NG

2.

CHECK HARNESS AND CONNECTOR (DCM (TELEMATICS TRANSCEIVER) POWER SOURCE)

(a) Disconnect the K140 DCM (telematics transceiver) connector.

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

K140-20 (E) - Body ground

Always

Below 1 Ω

(c) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Condition

Specified Condition

K140-1 (+B) - K140-20 (E)

Power switch off

11 to 14 V

K140-19 (IG2) - K140-20 (E)

Power switch on (IG)

11 to 14 V
NG

REPAIR OR REPLACE HARNESS OR CONNECTOR
OK

3.

CHECK HARNESS AND CONNECTOR (RADIO AND DISPLAY RECEIVER ASSEMBLY - DCM (TELEMATICS TRANSCEIVER))

(a) Disconnect the K1 radio and display receiver assembly connector.

(b) Disconnect the K140 DCM (telematics transceiver) connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

K1-10 (USBV) - K140-15 (USBV)

Always

Below 1 Ω

K1-11 (USBG) - K140-31 (USBG)

Always

Below 1 Ω

K1-10 (USBV) or K140-15 (USBV) - Body ground

Always

10 kΩ or higher

K1-11 (USBG) or K140-31 (USBG) - Body ground

Always

10 kΩ or higher
NG

REPAIR OR REPLACE HARNESS OR CONNECTOR
OK

4.

INSPECT RADIO AND DISPLAY RECEIVER ASSEMBLY

(a) Disconnect the K1 radio and display receiver assembly connector.

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

K1-11 (USBG) - Body ground

Always

Below 1 Ω

*a

Component without harness connected

(Radio and Display Receiver Assembly)

(c) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Condition

Specified Condition

K1-10 (USBV) - K1-11 (USBG)

Power switch on (ACC)

4.75 to 5.25 V
NG

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY 2018 - 2020 MY Camry HV [07/2017 - 10/2020]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL 2021 - 2024 MY Camry HV [10/2020 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

OK

5.

CHECK HARNESS AND CONNECTOR (DCM (TELEMATICS TRANSCEIVER) - NAVIGATION ECU)

(a) Disconnect the K141 DCM (telematics transceiver) connector.

(b) Disconnect the K137 navigation ECU connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

K141-2 (USB+) - K137-1 (USB4+)

Always

Below 1 Ω

K141-1 (USB-) - K137-2 (USB4-)

Always

Below 1 Ω

K141-6 (USBS) - K137-3 (UGD4)

Always

Below 1 Ω

K141-2 (USB+) or K137-1 (USB4+) - Body ground

Always

10 kΩ or higher

K141-1 (USB-) or K137-2 (USB4-) - Body ground

Always

10 kΩ or higher

K141-6 (USBS) or K137-3 (UGD4) - Body ground

Always

10 kΩ or higher

*a

Front view of wire harness connector

(to DCM (telematics transceiver))

*b

Front view of wire harness connector

(to Navigation ECU)
NG

REPAIR OR REPLACE HARNESS OR CONNECTOR
OK

6.

CHECK DCM (TELEMATICS TRANSCEIVER)

(a) Replace the DCM (telematics transceiver) with a new one.

Click here 2020 MY Camry HV [09/2019 - 10/2020]; CELLULAR COMMUNICATION: DCM(TELEMATICS TRANSCEIVER): REMOVAL 2021 - 2024 MY Camry HV [10/2020 -        ]; CELLULAR COMMUNICATION: DCM(TELEMATICS TRANSCEIVER): REMOVAL

(b) Clear the DTCs.

Body Electrical > Navigation System > Clear DTCs

(c) Turn the power switch off.

(d) Turn the power switch on (IG) and wait for 90 seconds.

(e) Recheck for DTCs and check that no DTCs are output.

Body Electrical > Navigation System > Trouble Codes

OK:

No DTCs are output.

OK

END (DCM [TELEMATICS TRANSCEIVER] IS DEFECTIVE)
NG

7.

CHECK NAVIGATION ECU

(a) Replace the navigation ECU with a new one.

Click here 2018 - 2020 MY Camry HV [07/2017 - 10/2020]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION ECU: REMOVAL 2021 - 2024 MY Camry HV [10/2020 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION ECU: REMOVAL

(b) Clear the DTCs.

Body Electrical > Navigation System > Clear DTCs

(c) Turn the power switch off.

(d) Turn the power switch on (IG) and wait for 90 seconds.

(e) Recheck for DTCs and check that no DTCs are output.

Body Electrical > Navigation System > Trouble Codes

OK:

No DTCs are output.

OK

END (NAVIGATION ECU IS DEFECTIVE)
NG

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY 2018 - 2020 MY Camry HV [07/2017 - 10/2020]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL 2021 - 2024 MY Camry HV [10/2020 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL