Last Modified: 11-20-2023 6.11:8.1.0 Doc ID: RM10000000161LM
Model Year Start: 2018 Model: Camry HV Prod Date Range: [07/2017 -           ]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Sound Quality is Bad Only when CD is Played (Volume is Too Low); 2018 - 2024 MY Camry HV [07/2017 -        ]

Sound Quality is Bad Only when CD is Played (Volume is Too Low)

CAUTION / NOTICE / HINT

NOTICE:

  • Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

    Click here 2018 - 2020 MY Camry HV [07/2017 - 10/2020]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PRECAUTION 2021 - 2024 MY Camry HV [10/2020 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PRECAUTION

  • When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:
    • A communication malfunction DTC may be stored.
    • The radio and display receiver assembly may not operate normally.

PROCEDURE

1.

REPLACE CD AND RECHECK

(a) Replace the CD with a new or known good one and check that the malfunction disappears.

OK:

Malfunction disappears.

OK

END

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2.

CHECK NOISE CONDITION

(a) Check that noise is output from the speakers when a disc is inserted and is being read.

OK:

Noise is output.

OK

REPLACE STEREO COMPONENT AMPLIFIER ASSEMBLY 2018 - 2020 MY Camry HV [07/2017 - 10/2020]; AUDIO / VIDEO: STEREO COMPONENT AMPLIFIER: REMOVAL 2021 - 2024 MY Camry HV [10/2020 -        ]; AUDIO / VIDEO: STEREO COMPONENT AMPLIFIER: REMOVAL

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REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY 2018 - 2020 MY Camry HV [07/2017 - 10/2020]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL 2021 - 2024 MY Camry HV [10/2020 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL