Last Modified: 11-20-2023 6.11:8.1.0 Doc ID: RM10000000161LJ
Model Year Start: 2018 Model: Camry HV Prod Date Range: [07/2017 -           ]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Weather and traffic information cannot be obtained; 2018 - 2024 MY Camry HV [07/2017 -        ]

Weather and traffic information cannot be obtained

CAUTION / NOTICE / HINT

NOTICE:

When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:

  • A communication malfunction DTC may be stored.
  • The radio and display receiver assembly may not operate normally.

HINT:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

Click here 2018 - 2020 MY Camry HV [07/2017 - 10/2020]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PRECAUTION 2021 - 2024 MY Camry HV [10/2020 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PRECAUTION

PROCEDURE

1.

CHECK COVERAGE AREA

(a) w/ Manual (SOS) Switch: Check that the current position of the vehicle is within the HD weather and traffic or DCM communication function coverage area.

w/o Manual (SOS) Switch: Check that the current position of the vehicle is within the HD weather and traffic coverage area.

OK:

Vehicle is within coverage area.

NG

MOVE TO WITHIN COVERAGE AREA

OK

2.

CHECK SYMPTOMS

(a) Check for symptoms (poor sound quality, sounds cannot be heard, etc.) during conventional FM radio broadcasting.

Result

Proceed to

Symptoms occur

A

Symptoms do not occur

B

A

GO TO "RADIO BROADCAST CANNOT BE RECEIVED OR POOR RECEPTION" IN PROBLEM SYMPTOMS TABLE 2018 MY Camry HV [07/2017 - 09/2018]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2019 MY Camry HV [09/2018 - 09/2019]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2020 MY Camry HV [09/2019 - 10/2020]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2021 - 2024 MY Camry HV [10/2020 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE

B

3.

CHECK SYMPTOMS

(a) Check for symptoms (Unable to connect to call center, etc.) with an ordinary safety connect.

Result

Proceed to

Symptoms occur

A

Symptoms do not occur

B

A

GO TO "UNABLE TO CONNECT TO CALL CENTER" IN PROBLEM SYMPTOMS TABLE 2018 - 2019 MY Camry HV [07/2017 - 09/2019]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: PROBLEM SYMPTOMS TABLE 2020 - 2024 MY Camry HV [09/2019 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: PROBLEM SYMPTOMS TABLE

B

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY 2018 - 2020 MY Camry HV [07/2017 - 10/2020]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL 2021 - 2024 MY Camry HV [10/2020 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL