Last Modified: 11-20-2023 6.11:8.1.0 Doc ID: RM100000001526B
Model Year Start: 2018 Model: Camry HV Prod Date Range: [07/2017 -           ]
Title: POWER ASSIST SYSTEMS: POWER STEERING SYSTEM: PROBLEM SYMPTOMS TABLE; 2018 - 2024 MY Camry HV [07/2017 -        ]

PROBLEM SYMPTOMS TABLE

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table.
  • Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Power Steering System

Symptom

Suspected Area

Link

Heavy steering

Front tires (improperly inflated, unevenly worn)

2018 MY Camry HV [07/2017 - 09/2018]; TIRE / WHEEL: TIRE AND WHEEL SYSTEM: INSPECTION 2019 - 2020 MY Camry HV [09/2018 - 10/2020]; TIRE / WHEEL: TIRE AND WHEEL SYSTEM: INSPECTION 2021 - 2024 MY Camry HV [10/2020 -        ]; TIRE / WHEEL: TIRE AND WHEEL SYSTEM: INSPECTION

Front wheel alignment (incorrect)

2018 MY Camry HV [07/2017 - 09/2018]; ALIGNMENT / HANDLING DIAGNOSIS: FRONT WHEEL ALIGNMENT: ADJUSTMENT 2019 MY Camry HV [09/2018 - 09/2019]; ALIGNMENT / HANDLING DIAGNOSIS: FRONT WHEEL ALIGNMENT: ADJUSTMENT 2020 MY Camry HV [09/2019 - 10/2020]; ALIGNMENT / HANDLING DIAGNOSIS: FRONT WHEEL ALIGNMENT: ADJUSTMENT 2021 - 2024 MY Camry HV [10/2020 -        ]; ALIGNMENT / HANDLING DIAGNOSIS: FRONT WHEEL ALIGNMENT: ADJUSTMENT

Front suspension (Lower ball joint)

2018 - 2024 MY Camry HV [07/2017 -        ]; FRONT SUSPENSION: FRONT LOWER BALL JOINT: INSPECTION

Rack and pinion power steering gear assembly

2018 - 2020 MY Camry HV [07/2017 - 10/2020]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2021 - 2024 MY Camry HV [10/2020 -        ]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL

Steering column assembly

2018 - 2020 MY Camry HV [07/2017 - 10/2020]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2021 - 2022 MY Camry HV [10/2020 - 08/2022]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2023 - 2024 MY Camry HV [08/2022 -        ]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL

Auxiliary battery and power source circuit

2018 - 2020 MY Camry HV [07/2017 - 10/2020]; A25A-FXS (BATTERY / CHARGING): CHARGING SYSTEM: ON-VEHICLE INSPECTION 2021 - 2024 MY Camry HV [10/2020 -        ]; A25A-FXS (BATTERY / CHARGING): CHARGING SYSTEM: ON-VEHICLE INSPECTION

Power source voltage of power steering ECU (Rack and pinion power steering gear assembly)

2018 - 2024 MY Camry HV [07/2017 -        ]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM: TERMINALS OF ECU

CAN communication system

2018 - 2024 MY Camry HV [07/2017 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

Vehicle condition (Steering wheel is turned from left to right repeatedly with vehicle stopped or heavy load is continuously applied to vehicle)

2018 - 2024 MY Camry HV [07/2017 -        ]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM: DATA LIST / ACTIVE TEST

Steering effort differs between right and left or is uneven

Rotation angle sensor initialization and torque sensor zero point calibration incomplete

2018 - 2024 MY Camry HV [07/2017 -        ]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM: CALIBRATION

Front tires (improperly inflated, unevenly worn)

2018 MY Camry HV [07/2017 - 09/2018]; TIRE / WHEEL: TIRE AND WHEEL SYSTEM: INSPECTION 2019 - 2020 MY Camry HV [09/2018 - 10/2020]; TIRE / WHEEL: TIRE AND WHEEL SYSTEM: INSPECTION 2021 - 2024 MY Camry HV [10/2020 -        ]; TIRE / WHEEL: TIRE AND WHEEL SYSTEM: INSPECTION

Front wheel alignment (incorrect)

2018 MY Camry HV [07/2017 - 09/2018]; ALIGNMENT / HANDLING DIAGNOSIS: FRONT WHEEL ALIGNMENT: ADJUSTMENT 2019 MY Camry HV [09/2018 - 09/2019]; ALIGNMENT / HANDLING DIAGNOSIS: FRONT WHEEL ALIGNMENT: ADJUSTMENT 2020 MY Camry HV [09/2019 - 10/2020]; ALIGNMENT / HANDLING DIAGNOSIS: FRONT WHEEL ALIGNMENT: ADJUSTMENT 2021 - 2024 MY Camry HV [10/2020 -        ]; ALIGNMENT / HANDLING DIAGNOSIS: FRONT WHEEL ALIGNMENT: ADJUSTMENT

Front suspension (Lower ball joint)

2018 - 2024 MY Camry HV [07/2017 -        ]; FRONT SUSPENSION: FRONT LOWER BALL JOINT: INSPECTION

Rack and pinion power steering gear assembly

2018 - 2020 MY Camry HV [07/2017 - 10/2020]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2021 - 2024 MY Camry HV [10/2020 -        ]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL

Steering column assembly

2018 - 2020 MY Camry HV [07/2017 - 10/2020]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2021 - 2022 MY Camry HV [10/2020 - 08/2022]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2023 - 2024 MY Camry HV [08/2022 -        ]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL

While driving, steering effort does not change in accordance with vehicle speed, or steering wheel does not return to its centered position easily

Skid control ECU (Brake booster with master cylinder assembly)

2018 - 2024 MY Camry HV [07/2017 -        ]; BRAKE CONTROL / DYNAMIC CONTROL SYSTEMS: ELECTRONICALLY CONTROLLED BRAKE SYSTEM: TERMINALS OF ECU

Speed sensor

2018 MY Camry HV [07/2017 - 09/2018]; BRAKE CONTROL / DYNAMIC CONTROL SYSTEMS: ELECTRONICALLY CONTROLLED BRAKE SYSTEM: DTC CHECK / CLEAR 2019 - 2024 MY Camry HV [09/2018 -        ]; BRAKE CONTROL / DYNAMIC CONTROL SYSTEMS: ELECTRONICALLY CONTROLLED BRAKE SYSTEM: DTC CHECK / CLEAR

Rack and pinion power steering gear assembly

2018 - 2020 MY Camry HV [07/2017 - 10/2020]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2021 - 2024 MY Camry HV [10/2020 -        ]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL

CAN communication system

2018 - 2024 MY Camry HV [07/2017 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

Friction sounds occur when turning steering wheel during low speed driving

Rack and pinion power steering gear assembly

2018 - 2020 MY Camry HV [07/2017 - 10/2020]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2021 - 2024 MY Camry HV [10/2020 -        ]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL

Steering column assembly

2018 - 2020 MY Camry HV [07/2017 - 10/2020]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2021 - 2022 MY Camry HV [10/2020 - 08/2022]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2023 - 2024 MY Camry HV [08/2022 -        ]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL

Spiral cable with sensor sub-assembly

2018 - 2020 MY Camry HV [07/2017 - 10/2020]; SUPPLEMENTAL RESTRAINT SYSTEMS: SPIRAL CABLE: INSPECTION 2021 - 2024 MY Camry HV [10/2020 -        ]; SUPPLEMENTAL RESTRAINT SYSTEMS: SPIRAL CABLE: INSPECTION

Steering column cover contacting steering wheel assembly

2018 - 2020 MY Camry HV [07/2017 - 10/2020]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: INSTALLATION 2021 - 2022 MY Camry HV [10/2020 - 08/2022]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: INSTALLATION 2023 - 2024 MY Camry HV [08/2022 -        ]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: INSTALLATION

High-pitched sound (squeaking) occurs when turning steering wheel slowly with vehicle stopped

Rack and pinion power steering gear assembly

2018 - 2020 MY Camry HV [07/2017 - 10/2020]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2021 - 2024 MY Camry HV [10/2020 -        ]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL

Steering wheel installation (incorrect)

2018 - 2020 MY Camry HV [07/2017 - 10/2020]; STEERING COLUMN: STEERING WHEEL: INSTALLATION 2021 - 2024 MY Camry HV [10/2020 -        ]; STEERING COLUMN: STEERING WHEEL: INSTALLATION

Steering wheel vibrates and noise occurs when turning steering wheel from lock to lock

Rack and pinion power steering gear assembly

2018 - 2020 MY Camry HV [07/2017 - 10/2020]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL 2021 - 2024 MY Camry HV [10/2020 -        ]; STEERING GEAR / LINKAGE: STEERING GEAR: REMOVAL

Steering column assembly

2018 - 2020 MY Camry HV [07/2017 - 10/2020]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2021 - 2022 MY Camry HV [10/2020 - 08/2022]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL 2023 - 2024 MY Camry HV [08/2022 -        ]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: REMOVAL

Steering wheel installation (incorrect)

2018 - 2020 MY Camry HV [07/2017 - 10/2020]; STEERING COLUMN: STEERING WHEEL: INSTALLATION 2021 - 2024 MY Camry HV [10/2020 -        ]; STEERING COLUMN: STEERING WHEEL: INSTALLATION

EPS warning light remains on

EPS warning light circuit

2018 - 2024 MY Camry HV [07/2017 -        ]; POWER ASSIST SYSTEMS: POWER STEERING SYSTEM: EPS Warning Light Circuit