Last Modified: 11-20-2023 6.11:8.1.0 Doc ID: RM10000000135WG
Model Year Start: 2018 Model: Camry Prod Date Range: [03/2017 - 09/2019]
Title: TELEMATICS: TELEMATICS SYSTEM: PROBLEM SYMPTOMS TABLE; 2018 - 2019 MY Camry [03/2017 - 09/2019]

PROBLEM SYMPTOMS TABLE

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Application Function

Symptom

Suspected Area

Link

Vehicle status cannot be checked using the application

Proceed to "Remote Service Malfunction"

2018 - 2019 MY Camry [03/2017 - 09/2019]; TELEMATICS: TELEMATICS SYSTEM: Remote Service Malfunction

Vehicle status alerts are not received by the application even if remote notification operation conditions are met

Proceed to "Remote Service Malfunction"

2018 - 2019 MY Camry [03/2017 - 09/2019]; TELEMATICS: TELEMATICS SYSTEM: Remote Service Malfunction

Vehicle cannot be operated remotely using the application

Perform remote door lock and unlock registration and check if the problem symptom recurs

2018 - 2019 MY Camry [03/2017 - 09/2019]; THEFT DETERRENT / KEYLESS ENTRY: IMMOBILISER SYSTEM (w/o Smart Key System): REGISTRATION

Proceed to "Remote Service Malfunction"

2018 - 2019 MY Camry [03/2017 - 09/2019]; TELEMATICS: TELEMATICS SYSTEM: Remote Service Malfunction

Remote Engine Start and Stop Function (Using electrical key transmitter sub-assembly)

Symptom

Suspected Area

Link

Engine does not start by remote engine start function

Proceed to "Remote Engine Starter does not Operate"

2018 - 2019 MY Camry [03/2017 - 09/2019]; TELEMATICS: TELEMATICS SYSTEM: Remote Engine Starter does not Operate

Engine does not stop by remote engine stop function

Proceed to "Remote Engine Starter does not Operate"

2018 - 2019 MY Camry [03/2017 - 09/2019]; TELEMATICS: TELEMATICS SYSTEM: Remote Engine Starter does not Operate