Last Modified: 11-20-2023 6.11:8.1.0 Doc ID: RM10000000134PB
Model Year Start: 2018 Model: Camry Prod Date Range: [03/2017 -           ]
Title: DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING; 2018 - 2024 MY Camry [03/2017 -        ]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the power door lock control system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

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2.

CUSTOMER PROBLEM ANALYSIS CHECK

HINT:

  • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
  • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
  • The following 5 items are important points for problem analysis:

What

Vehicle model, system name

When

Date, time, occurrence frequency, whether the problem occurred recently or has been occurring for a long time

Where

Whether the problem occurs at a specific location

Under what conditions?

Whether the doors were locked or unlocked, whether the ignition switch was ON, whether the engine has started.

How did it happen?

Problem symptoms

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3.

READ AND SAVE OPERATION HISTORY

NOTICE:

  • If the vehicle or vehicle controls are operated (for example, during initial inspection when the vehicle is brought in for repair) before operation history has been read and saved, the operation history information could be lost.
  • The operation history function uses the current system time of the Techstream and the time counter inside the controlling ECU to calculate the times shown in the operation history. For this reason, before reading the operation history, first make sure that the Techstream system clock is accurately set to the current time.

(a) Read and save operation history using the Techstream.

Click here 2018 - 2024 MY Camry [03/2017 -        ]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: CHECK FOR INTERMITTENT PROBLEMS

Body Electrical > Main Body > Utility

Tester Display

Operation History

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4.

PRE-CHECK

(a) Measure the battery voltage.

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

(b) Check the fuses and relays.

(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

NEXT

5.

CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Using the Techstream, check for CAN communication system DTCs.

Click here 2018 MY Camry [03/2017 - 06/2017]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM 2018 MY Camry [06/2017 - 08/2018]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM 2019 MY Camry [08/2018 - 09/2019]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM 2020 MY Camry [09/2019 - 03/2020]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM 2020 MY Camry [03/2020 - 10/2020]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM 2021 MY Camry [10/2020 - 08/2021]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM 2022 - 2024 MY Camry [08/2021 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM

Result

Proceed to

CAN DTCs are not output

A

CAN DTCs are output

B

B

GO TO CAN COMMUNICATION SYSTEM

A

6.

CHECK COMMUNICATION FUNCTION OF LIN COMMUNICATION SYSTEM*

(a) Using the Techstream, check for LIN communication system DTCs.

Click here 2018 - 2024 MY Camry [03/2017 -        ]; NETWORKING: LIN COMMUNICATION SYSTEM: DTC CHECK / CLEAR

Result

Proceed to

LIN DTCs are not output

A

LIN DTCs are output

B

B

GO TO LIN COMMUNICATION SYSTEM 2018 MY Camry [03/2017 - 06/2017]; NETWORKING: LIN COMMUNICATION SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2018 - 2022 MY Camry [06/2017 - 08/2022]; NETWORKING: LIN COMMUNICATION SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2023 - 2024 MY Camry [08/2022 -        ]; NETWORKING: LIN COMMUNICATION SYSTEM: DIAGNOSTIC TROUBLE CODE CHART

A

7.

CHECK FOR DTC (MULTIPLEX NETWORK MASTER SWITCH ASSEMBLY)*

(a) Clear the DTCs.

Click here 2018 - 2024 MY Camry [03/2017 -        ]; WINDOW / GLASS: POWER WINDOW CONTROL SYSTEM: DTC CHECK / CLEAR

Body Electrical > Master Switch > Clear DTCs

(b) Recheck for DTCs.

Body Electrical > Master Switch > Trouble Codes

Result

Proceed to

DTC B2312 is not output

A

DTC B2312 is output

B

B

GO TO POWER WINDOW CONTROL SYSTEM

A

8.

CHECK FOR DTC (MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU))*

(a) Clear the DTCs.

Click here 2018 - 2024 MY Camry [03/2017 -        ]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: DTC CHECK / CLEAR

Body Electrical > Main Body > Clear DTCs

(b) Recheck for DTCs.

Body Electrical > Main Body > Trouble Codes

Result

Proceed to

DTC B1243 is not output

A

DTC B1243 is output

B

B

GO TO DIAGNOSTIC TROUBLE CODE CHART

A

9.

PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

Click here 2018 - 2024 MY Camry [03/2017 -        ]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: PROBLEM SYMPTOMS TABLE

Result

Proceed to

Fault is not listed in Problem Symptoms Table (Fault can be simulated)

A

Fault is not listed in Problem Symptoms Table (Fault cannot be simulated)

B

Fault is listed in Problem Symptoms Table

C

B

CHECK FOR INTERMITTENT PROBLEMS

C

GO TO STEP 11

A

10.

OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Terminals of ECU

Click here 2018 MY Camry [03/2017 - 08/2018]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: TERMINALS OF ECU 2019 - 2020 MY Camry [08/2018 - 10/2020]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: TERMINALS OF ECU 2021 - 2024 MY Camry [10/2020 -        ]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: TERMINALS OF ECU

(b) Data List / Active Test

Click here 2018 - 2024 MY Camry [03/2017 -        ]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: DATA LIST / ACTIVE TEST

(c) Operation Check

Click here 2018 - 2024 MY Camry [03/2017 -        ]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: OPERATION CHECK

(d) Inspection

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11.

REPAIR OR REPLACE

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12.

CONFIRMATION TEST

NEXT

END