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                        | Last Modified: 11-20-2023 | 6.11:8.1.0 | Doc ID: RM1000000012VOH |  
                        | Model Year Start: 2018 | Model: Camry | Prod Date Range: [03/2017 -                    
                                       ] |  
                        | Title: THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING; 2018 - 2024 MY Camry [03/2017 -        ] |  
                     
                        
                           | HOW TO PROCEED WITH TROUBLESHOOTING |  CAUTION / NOTICE / HINT
                     HINT: 
                        
Use this procedure to troubleshoot the theft deterrent system.
*: Use the Techstream.
 PROCEDURE
                     
                        
                           | 1.  | VEHICLE BROUGHT TO WORKSHOP |  
                     
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                           | 2.  | CUSTOMER PROBLEM ANALYSIS CHECK |  
                     HINT: 
                        
In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
The following 5 items are important points for problem analysis:
 
                     
                        
                        
                     
                     
                        
                           | What | Vehicle model, system name |  
                           | When | Date, time, occurrence frequency, whether the problem occurred recently or has been occurring for a long time |  
                           | Where | Whether the problem occurs at a specific location |  
                           | Under what conditions? | Whether the doors were locked or unlocked, whether the ignition switch was ON, whether the engine has started. |  
                           | How did it happen? | Problem symptoms |  
                     
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                           | 3.  | READ AND SAVE OPERATION HISTORY |  
                     NOTICE: 
                        
If the vehicle or vehicle controls are operated (for example, during initial inspection when the vehicle is brought in for repair) before operation history has been read and saved, the operation history information could be lost.
The operation history function uses the current system time of the Techstream and the time counter inside the controlling ECU to calculate the times shown in the operation history. For this reason, before reading the operation history, first make sure that the Techstream system clock is accurately set to the current time.
 (a) Read and save operation history using the Techstream. Click here
                        
                           
                              ![2018 - 2024 MY Camry [03/2017 -        ]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: CHECK FOR INTERMITTENT PROBLEMS](/t3Portal/stylegraphics/info.gif)  Body Electrical > Main Body > Utility
                     
                        
                     
                     
                        
                           | Tester Display |  
                           | Operation History |  
                     
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                                 |   |  |  (a) Measure the battery voltage. Standard Voltage:  11 to 14 V If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step. (b) Check the fuses and relays. (c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc. 
                     
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                           | 6.  | INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* |  (a) Using the Techstream, check for CAN communication system DTCs. Click here
                        
                           
                              ![2018 MY Camry [03/2017 - 06/2017]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM](/t3Portal/stylegraphics/info.gif)  ![2018 MY Camry [06/2017 - 08/2018]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM](/t3Portal/stylegraphics/info.gif)  ![2019 MY Camry [08/2018 - 09/2019]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM](/t3Portal/stylegraphics/info.gif)  ![2020 MY Camry [09/2019 - 03/2020]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM](/t3Portal/stylegraphics/info.gif)  ![2020 MY Camry [03/2020 - 10/2020]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM](/t3Portal/stylegraphics/info.gif)  ![2021 MY Camry [10/2020 - 08/2021]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM](/t3Portal/stylegraphics/info.gif)  ![2022 - 2024 MY Camry [08/2021 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM](/t3Portal/stylegraphics/info.gif)  
                     
                        
                           | Result | Proceed to |  
                           | CAN DTCs are not output | A |  
                           | CAN DTCs are output | B |  
                     
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                                 | A |  
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                           | 7.  | CHECK POWER DOOR LOCK CONTROL SYSTEM |  (a) Check the power door lock control system. Click here
                        
                           
                              ![2018 - 2024 MY Camry [03/2017 -        ]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  OK:  Power door lock control system is normal 
                     
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                                 | OK |  
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                           | 8.  | CHECK WIRELESS DOOR LOCK CONTROL SYSTEM |  (a) Check the wireless door lock control system. w/ Smart Key System: Click here
                        
                           
                              ![2018 MY Camry [03/2017 - 06/2017]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/ Smart Key System): OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  ![2018 - 2024 MY Camry [06/2017 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/ Smart Key System): OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  w/o Smart Key System: Click here
                        
                           
                              ![2018 MY Camry [03/2017 - 06/2017]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  ![2018 - 2024 MY Camry [06/2017 -        ]; DOOR LOCK: WIRELESS DOOR LOCK CONTROL SYSTEM (w/o Smart Key System): OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  OK:  Wireless door lock control system is normal 
                     
                        
                           | Result | Proceed to |  
                           | OK (w/ Smart key System) | A |  
                           | OK (w/o Smart key System) | B |  
                           | NG (w/ Smart key System) | C |  
                           | NG (w/o Smart key System) | D |  
                     
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                                 | A |  
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                           | 9.  | CHECK SMART KEY SYSTEM (for Entry Function) |  (a) Check the smart key system (for Entry Function). Click here
                        
                           
                              ![2018 - 2024 MY Camry [03/2017 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Entry Function): OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  OK:  Smart key system (for Entry Function) is normal 
                     
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                                 | OK |  
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                           | 10.  | CHECK SMART KEY SYSTEM (for Start Function) |  (a) Check the smart key system (for Start Function). Click here
                        
                           
                              ![2018 - 2022 MY Camry [03/2017 - 08/2022]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function): OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  ![2023 - 2024 MY Camry [08/2022 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM (for Start Function): OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  OK:  Smart key system (for Start Function) is normal 
                     
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                                 | OK |  
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                           | 11.  | CHECK LIGHTING SYSTEM (EXT) |  (a) Check the lighting system (EXT). Click here
                        
                           
                              ![2018 MY Camry [03/2017 - 06/2017]; LIGHTING (EXT): LIGHTING SYSTEM: OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  ![2018 - 2020 MY Camry [06/2017 - 10/2020]; LIGHTING (EXT): LIGHTING SYSTEM: OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  ![2021 MY Camry [10/2020 - 08/2021]; LIGHTING (EXT): LIGHTING SYSTEM: OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  ![2022 - 2024 MY Camry [08/2021 -        ]; LIGHTING (EXT): LIGHTING SYSTEM: OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  OK:  Lighting system (EXT) is normal 
                     
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                                 | OK |  
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                           | 12.  | CHECK LIGHTING SYSTEM (INT) |  (a) Check the lighting system (INT). Click here
                        
                           
                              ![2018 MY Camry [03/2017 - 06/2017]; LIGHTING (INT): LIGHTING SYSTEM: OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  ![2018 - 2019 MY Camry [06/2017 - 09/2019]; LIGHTING (INT): LIGHTING SYSTEM: OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  ![2020 - 2024 MY Camry [09/2019 -        ]; LIGHTING (INT): LIGHTING SYSTEM: OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  OK:  Lighting system (INT) is normal 
                     
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                                 | OK |  
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                           | 13.  | CHECK LUGGAGE COMPARTMENT DOOR OPENER SYSTEM |  (a) Check the luggage compartment door opener system. Click here
                        
                           
                              ![2018 MY Camry [03/2017 - 08/2018]; DOOR / HATCH: LUGGAGE COMPARTMENT DOOR OPENER SYSTEM: OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  ![2019 - 2024 MY Camry [08/2018 -        ]; DOOR / HATCH: LUGGAGE COMPARTMENT DOOR OPENER SYSTEM: OPERATION CHECK](/t3Portal/stylegraphics/info.gif)  OK:  Luggage compartment door opener system is normal 
                     
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                                 | OK |  
                                 |   |  |  (a) Check the horn system. OK:  Horn system is normal 
                     
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                                 | OK |  
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                           | 15.  | PROBLEM SYMPTOMS TABLE |  (a) Refer to Problem Symptoms Table. Click here
                        
                           
                              ![2018 MY Camry [03/2017 - 06/2017]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: PROBLEM SYMPTOMS TABLE](/t3Portal/stylegraphics/info.gif)  ![2018 - 2024 MY Camry [06/2017 -        ]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: PROBLEM SYMPTOMS TABLE](/t3Portal/stylegraphics/info.gif)  
                     
                        
                           | Result | Proceed to |  
                           | Fault is not listed in Problem Symptoms Table (Fault can be simulated) | A |  
                           | Fault is not listed in Problem Symptoms Table (Fault cannot be simulated) | B |  
                           | Fault is listed in Problem Symptoms Table | C |  
                     
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                                 | A |  
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                           | 16.  | PERFORM OVERALL ANALYSIS AND TROUBLESHOOTING* |  (a) System Description Click here
                        
                           
                              ![2018 - 2024 MY Camry [03/2017 -        ]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: SYSTEM DESCRIPTION](/t3Portal/stylegraphics/info.gif)  (b) Terminals of ECU Click here
                        
                           
                              ![2018 - 2024 MY Camry [03/2017 -        ]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: TERMINALS OF ECU](/t3Portal/stylegraphics/info.gif)  (c) Data List / Active Test Click here
                        
                           
                              ![2018 - 2024 MY Camry [03/2017 -        ]; THEFT DETERRENT / KEYLESS ENTRY: THEFT DETERRENT SYSTEM: DATA LIST / ACTIVE TEST](/t3Portal/stylegraphics/info.gif)  (d) Inspection 
                     
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