Last Modified: 11-20-2023 6.11:8.1.0 Doc ID: RM1000000012SA5
Model Year Start: 2018 Model: Camry Prod Date Range: [03/2017 - 10/2020]
Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: Sound Quality is Bad Only when CD is Played (Volume is Too Low); 2018 - 2020 MY Camry [03/2017 - 10/2020]

Sound Quality is Bad Only when CD is Played (Volume is Too Low)

CAUTION / NOTICE / HINT

NOTICE:

  • Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.

    Click here 2018 MY Camry [03/2017 - 06/2017]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PRECAUTION 2018 - 2020 MY Camry [06/2017 - 10/2020]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PRECAUTION

  • When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:
    • A communication malfunction DTC may be stored.
    • The radio and display receiver assembly may not operate normally.

PROCEDURE

1.

CHECK MODEL

(a) Choose the model to be inspected.

Result

Proceed to

for 6 Speakers

A

for 9 Speakers

B

B

GO TO STEP 3

A

2.

REPLACE CD AND RECHECK

(a) Replace the CD with a new or known good one and check that the malfunction disappears.

OK:

Malfunction disappears.

OK

END

NG

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY 2018 MY Camry [03/2017 - 06/2017]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL 2018 - 2020 MY Camry [06/2017 - 10/2020]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

3.

REPLACE CD AND RECHECK

(a) Replace the CD with a new or known good one and check that the malfunction disappears.

OK:

Malfunction disappears.

OK

END

NG

4.

CHECK NOISE CONDITION

(a) Check that noise is output from the speakers when a disc is inserted and is being read.

OK:

Noise is output.

OK

REPLACE STEREO COMPONENT AMPLIFIER ASSEMBLY 2018 MY Camry [03/2017 - 06/2017]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL 2018 - 2020 MY Camry [06/2017 - 10/2020]; AUDIO / VIDEO: STEREO COMPONENT AMPLIFIER: REMOVAL

NG

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY 2018 MY Camry [03/2017 - 06/2017]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL 2018 - 2020 MY Camry [06/2017 - 10/2020]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL