Last Modified: 04-05-2023 |
6.11:8.1.0 |
Doc ID: RM1000000019D74 |
Model Year Start: 2018 |
Model: Sienna |
Prod Date Range: [11/2017 -
] |
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Portable Player cannot be Connected Manually/Automatically; 2018 - 2020 MY Sienna [11/2017 - ] |
Portable Player cannot be Connected Manually/Automatically
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CAUTION / NOTICE / HINT
HINT:
Some versions of "Bluetooth" compatible audio players may not function properly, or the functions may be limited using the radio and display receiver assembly, even if the portable audio player itself can play files (See page
).
PROCEDURE
1.
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CHECK CONNECTED DEVICE SETTINGS
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(a) Check if the portable player is registered as a connected device.
NOTICE:
If a cellular phone is used as a portable player, it must be registered independently from the registration that is performed for the hands-free system.
HINT:
Only 5 portable players can be registered.
Result
Result
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Proceed to
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The portable player is registered as a connected device
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A
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The portable player is not registered as a connected device
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B
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B |
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REGISTER PORTABLE PLAYER AS CONNECTED DEVICE
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A
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(a) Check the connection condition between the portable player and radio and display receiver assembly.
The portable player cannot be connected under any of the following conditions:
-
The portable player is connected to another device.
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The portable player is connected to the radio and display receiver assembly using the hands-free function.
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The radio and display receiver assembly has cleared the portable player registration.
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The portable player is off.
Result
Result
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Proceed to
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The portable player cannot be connected automatically
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A
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The portable player cannot be connected manually
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B
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A
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3.
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CHECK AUTOMATIC CONNECTION SETTINGS
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(a) Check the automatic connection settings of the "Bluetooth" audio.
(1) Check that the "Bluetooth" connection is on.
OK:
"Bluetooth" connection is on.
NG |
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TURN "Bluetooth" POWER TO ON
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OK
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|
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4.
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CHECK PORTABLE PLAYER STATUS
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(a) Check the status of the portable player.
(1) Check that the portable player is not in standby mode.
(2) Check that the portable player is not connected to another device (headphones, etc.).
OK:
The portable player is not in standby mode and not connected to another device (headphones, etc.).
NG |
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TAKE PORTABLE PLAYER OUT OF STANDBY MODE AND DISCONNECT OTHER DEVICES (HEADPHONES, etc.)
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OK
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5.
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CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL
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(a) Check if the portable player can be connected manually/automatically to another "Bluetooth" audio compatible vehicle of the same model.
OK:
The portable player can be connected manually/automatically.
NG |
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PORTABLE PLAYER IS NOT COMPATIBLE
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OK
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6.
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REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES
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(a) Remove additional devices which use radio waves.
(b) Check if the portable player can be connected manually/automatically.
OK:
The portable player can be connected manually/automatically.
OK |
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END
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NG |
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PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE
(See page
)
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