Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000001900I
Model Year Start: 2018 Model: Sienna Prod Date Range: [11/2017 -           ]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: USB Audio System Recognition/Play Error; 2018 - 2020 MY Sienna [11/2017 -        ]

USB Audio System Recognition/Play Error

DESCRIPTION

When a USB device or "iPod" is connected to the USB jack of the No. 1 stereo jack adapter assembly, it must have playable files. The device must also communicate with and be recognized by the radio and display receiver assembly. This diagnosis procedure is for when a device is not recognized, or files from the device cannot be played normally.

WIRING DIAGRAM

CAUTION / NOTICE / HINT

NOTICE:

When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:

  • A communication malfunction DTC is stored.
  • The radio and display receiver assembly may not operate normally.

HINT:

  • When a large amount of data is in a USB device, it may take a while to before play begins.
  • When using a USB device, files that are copy protected or encrypted cannot be played.
  • When files are not played in the sorted order, perform the following procedure before inspection.
    1. Add numbers in front of the file names.
    2. Put the files in a folder and copy the folder data to the USB device.

PROCEDURE

1.

CHECK USB DEVICE OR "iPod"

(a) Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly.

(b) Check if playable files are present on the USB device or "iPod".

HINT:

Refer to System Description for playable files (See page 2018 MY Sienna [11/2017 - 08/2018]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: SYSTEM DESCRIPTION 2019 - 2020 MY Sienna [08/2018 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: SYSTEM DESCRIPTION ).

(c) Check if the USB device is a compatible format or "iPod" is a compatible version.

HINT:

Refer to System Description for compatible formats and versions (See page 2018 MY Sienna [11/2017 - 08/2018]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: SYSTEM DESCRIPTION 2019 - 2020 MY Sienna [08/2018 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: SYSTEM DESCRIPTION ).

Result

Result

Proceed to

No playable files exist, or incompatible device format or version

A

Playable files exist, and compatible device format or version

B
A

USB DEVICE FORMAT WAS INCOMPATIBLE, "iPod" VERSION WAS INCOMPATIBLE, OR NO PLAYABLE FILES PRESENT
B

2.

CHECK HARNESS AND CONNECTOR (RADIO AND DISPLAY RECEIVER ASSEMBLY - NO. 1 STEREO JACK ADAPTER ASSEMBLY)

(a) Disconnect the D215 radio and display receiver assembly connector.

(b) Disconnect the D213 No. 1 stereo jack adapter assembly connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

D215-1 (USV1 )- D213-8 (UP1)

Always

Below 1 Ω

D215-2 (SU1-) - D213-9 (UDO-)

Always

Below 1 Ω

D215-3 (SU1+) - D213-10 (UDO+)

Always

Below 1 Ω

D215-4 (UGD1) - D213-11 (UJSG)

Always

Below 1 Ω

D215-5 (USG1) - D213-12 (UJSS)

Always

Below 1 Ω

D215-1 (USV1) - Body ground

Always

10 kΩ or higher

D215-2 (SU1-) - Body ground

Always

10 kΩ or higher

D215-3 (SU1+) - Body ground

Always

10 kΩ or higher

D215-4 (UGD1) - Body ground

Always

10 kΩ or higher

D215-5 (USG1) - Body ground

Always

10 kΩ or higher

*a

Front view of wire harness connector

(to Radio and Display Receiver Assembly)

*b

Front view of wire harness connector

(to No. 1 Stereo Jack Adapter Assembly)
NG

REPAIR OR REPLACE HARNESS OR CONNECTOR
OK

3.

INSPECT RADIO AND DISPLAY RECEIVER ASSEMBLY (NO. 1 STEREO JACK ADAPTER ASSEMBLY POWER SOURCE)

(a) Disconnect the D213 No. 1 stereo jack adapter assembly connector.

(b) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Condition

Specified Condition

D213-8 (UP1) - D213-11 (UJSG)

Ignition switch ACC

5 V

*a

Front view of wire harness connector

(to No. 1 Stereo Jack Adapter Assembly)
NG

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

OK

4.

FORMAT USB DEVICE OR RESTORE "iPod" AND RECHECK

(a) Delete all files in the USB device or "iPod" and format/ restore it.

NOTICE:

Formatting a USB device or restoring an "iPod" erases all music on the device. Make sure that back up music data is available before performing this operation.

(b) Save the data again and check if it can be played on the in-vehicle device.

OK:

Malfunction disappears.

OK

END (USB OR "iPod" WAS DEFECTIVE)
NG

5.

REPLACE USB DEVICE OR "iPod"

(a) Turn the ignition switch off.

(b) Turn the ignition switch to ACC.

(c) Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly.

HINT:

  • If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection.
  • Refer to System Description for compatible formats and versions (See page 2018 MY Sienna [11/2017 - 08/2018]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: SYSTEM DESCRIPTION 2019 - 2020 MY Sienna [08/2018 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: SYSTEM DESCRIPTION ).
NEXT

6.

CHECK USB DEVICE OR "iPod"

(a) Check if USB device or "iPod" is recognized by radio receiver, or if information such as track, artist and album names is displayed on screen.

OK:

USB device or "iPod" is recognized or track information such as track, artist and album names is displayed.

OK

USB DEVICE OR "iPod" WAS INCOMPATIBLE OR DEFECTIVE
NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

(See page 2018 MY Sienna [11/2017 - 08/2018]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2019 - 2020 MY Sienna [08/2018 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE )