Last Modified: 04-05-2023 |
6.11:8.1.0 |
Doc ID: RM1000000018ZXD |
Model Year Start: 2018 |
Model: Sienna |
Prod Date Range: [11/2017 -
] |
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: CD cannot be Inserted or is Ejected Right After Insertion; 2018 - 2020 MY Sienna [11/2017 - ] |
CD cannot be Inserted or is Ejected Right After Insertion
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CAUTION / NOTICE / HINT
NOTICE:
When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:
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A communication malfunction DTC is stored.
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The radio and display receiver assembly may not operate normally.
PROCEDURE
1.
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CHECK IF A PROPER CD IS INSERTED
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(a) Make sure that the CD is an audio CD or a CD with an MP3, WMA or AAC files, and that it is not deformed, flawed, stained, deteriorated or otherwise defective.
OK:
Normal CD.
HINT:
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Translucent or uniquely-shaped CDs cannot be played.
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CDs with adhesive paper labels should not be played.
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Commercial audio CDs can be played.
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CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played.
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MP3, WMA and AAC files on CD-ROMs, CD-Rs and CD-RWs can be played.
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For details on playable CDs, refer to Owner's Manual.
NG |
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CHANGE CD
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OK
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2.
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CHECK THAT CD IS INSERTED PROPERLY
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(a) Check the CD is inserted upside down.
OK:
CD is properly inserted.
NG |
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INSERT CD PROPERLY
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OK
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(a) Clean the CD by wiping it clean with a soft cloth from the inside to the outside in a radial direction.
OK:
Malfunction disappears.
NOTICE:
Do not use a conventional record cleaner or anti-static preservative.
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OK |
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END (CD WAS DIRTY)
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NG
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4.
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REPLACE CD AND RECHECK
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(a) Replace the CD with a new or known good one and check that the malfunction disappears.
OK:
Malfunction disappears.
OK |
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END (CD WAS FAULTY)
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