| Last Modified: 04-05-2023 | 6.11:8.1.0 | Doc ID: RM1000000018ZXD |
| Model Year Start: 2018 | Model: Sienna | Prod Date Range: [11/2017 - ] |
| Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: CD cannot be Inserted or is Ejected Right After Insertion; 2018 - 2020 MY Sienna [11/2017 - ] | ||
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CD cannot be Inserted or is Ejected Right After Insertion |
CAUTION / NOTICE / HINT
NOTICE:
When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:
- A communication malfunction DTC is stored.
- The radio and display receiver assembly may not operate normally.
PROCEDURE
|
1. |
CHECK IF A PROPER CD IS INSERTED |
(a) Make sure that the CD is an audio CD or a CD with an MP3, WMA or AAC files, and that it is not deformed, flawed, stained, deteriorated or otherwise defective.
OK:
Normal CD.
HINT:
- Translucent or uniquely-shaped CDs cannot be played.
- CDs with adhesive paper labels should not be played.
- Commercial audio CDs can be played.
- CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played.
- MP3, WMA and AAC files on CD-ROMs, CD-Rs and CD-RWs can be played.
- For details on playable CDs, refer to Owner's Manual.
| NG |
|
CHANGE CD |
|
|
2. |
CHECK THAT CD IS INSERTED PROPERLY |
(a) Check the CD is inserted upside down.
OK:
CD is properly inserted.
| NG |
|
INSERT CD PROPERLY |
|
|
3. |
CLEAN CD AND RECHECK |
|
(a) Clean the CD by wiping it clean with a soft cloth from the inside to the outside in a radial direction. OK: Malfunction disappears. NOTICE: Do not use a conventional record cleaner or anti-static preservative. |
|
| OK |
|
END (CD WAS DIRTY) |
|
|
4. |
REPLACE CD AND RECHECK |
(a) Replace the CD with a new or known good one and check that the malfunction disappears.
OK:
Malfunction disappears.
| OK |
|
END (CD WAS FAULTY) |
| NG |
|
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