Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM1000000018XCK
Model Year Start: 2018 Model: Sienna Prod Date Range: [11/2017 -           ]
Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: MirrorLink is Inoperative; 2018 - 2020 MY Sienna [11/2017 -        ]

MirrorLink is Inoperative

CAUTION / NOTICE / HINT

NOTICE:

  • Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

    Click here 2018 - 2020 MY Sienna [11/2017 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PRECAUTION

  • When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:
    • A communication malfunction DTC is stored.
    • The radio and display receiver assembly may not operate normally.

PROCEDURE

1.

CHECK CONDITION

(a) Check the conditions under which the MirrorLink function is being used.

Result

Proceed to

The MirrorLink function can be operated while the vehicle is stopped.

A

The MirrorLink function cannot be operated while the vehicle is being driven or while the vehicle is stopped.

B

HINT:

Some applications have a display restriction in consideration of safe driving.

A

END
B

2.

CHECK SMARTPHONE

(a) Check if the MirrorLink compatible smartphone can be operated when a MirrorLink compatible application is running and it is disconnected from the head unit.

Result

Proceed to

The smartphone can be operated.

A

The smartphone cannot be operated.

B

HINT:

Restarting the smartphone may return the application operation to normal.

B

RESTART MIRRORLINK COMPATIBLE APPLICATION
A

3.

CHECK APPLICATION RUNNING STATUS

(a) Connect the smartphone to the head unit with a MirrorLink compatible application running and check if the MirrorLink function can be operated.

HINT:

The MirrorLink function may not start if the application is not running.

Result

Proceed to

The smartphone can be operated.

A

The smartphone cannot be operated.

B
A

END
B

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY