Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM1000000018XCH
Model Year Start: 2018 Model: Sienna Prod Date Range: [11/2017 -           ]
Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: MirrorLink Image is not Displayed; 2018 - 2020 MY Sienna [11/2017 -        ]

MirrorLink Image is not Displayed

CAUTION / NOTICE / HINT

NOTICE:

  • Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

    Click here 2018 - 2020 MY Sienna [11/2017 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PRECAUTION

  • When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:
    • A communication malfunction DTC is stored.
    • The radio and display receiver assembly may not operate normally.

PROCEDURE

1.

CHECK USAGE CONDITION

(a) Check the conditions under which the MirrorLink function is being used.

Result

Proceed to

An image is displayed while the vehicle is stopped.

A

An image is not displayed while the vehicle is being driven or while the vehicle is stopped.

B

HINT:

Some applications have a display restriction in consideration of safe driving.

A

END

B

2.

CHECK APPLICATION

(a) Refer to System Description and check if the application being used is MirrorLink compatible.

Click here 2018 MY Sienna [11/2017 - 08/2018]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: SYSTEM DESCRIPTION 2019 - 2020 MY Sienna [08/2018 -        ]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: SYSTEM DESCRIPTION

HINT:

  • Some applications require payment.
  • The names of applications are subject to change.

Result

Proceed to

The application being used is MirrorLink compatible, but its image is not displayed.

A

The application being used is not MirrorLink compatible, and its image is not displayed.

B

HINT:

Some applications have a display restriction in consideration of safe driving.

B

USE MIRRORLINK COMPATIBLE APPLICATION AND CHECK AGAIN

A

3.

CHECK SMARTPHONE

(a) Check if an image is displayed on the MirrorLink compatible smartphone when a MirrorLink compatible application is running and it is disconnected from the head unit.

Result

Proceed to

An image is displayed.

A

An image is not displayed.

B

HINT:

Restarting the smartphone may return the application operation to normal.

B

RESTART MIRRORLINK COMPATIBLE APPLICATION

A

4.

CHECK APPLICATION RUNNING STATUS

(a) Connect the smartphone to the head unit with a MirrorLink compatible application running and check if the MirrorLink function can be used and an image is displayed.

HINT:

The MirrorLink function may not start if the application is not running.

Result

Proceed to

An image is displayed.

A

An image is not displayed.

B

A

END

B

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY