Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM1000000018XCG
Model Year Start: 2018 Model: Sienna Prod Date Range: [11/2017 -           ]
Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: Miracast cannot be started; 2018 - 2020 MY Sienna [11/2017 -        ]

Miracast cannot be started

CAUTION / NOTICE / HINT

NOTICE:

  • Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

    Click here 2018 - 2020 MY Sienna [11/2017 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PRECAUTION

  • When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:
    • A communication malfunction DTC is stored.
    • The radio and display receiver assembly may not operate normally.

PROCEDURE

1.

CHECK DEVICE

(a) Check whether the customer's device supports "Miracast" functionality.

HINT:

For supported devices, Click here 2018 MY Sienna [11/2017 - 08/2018]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: SYSTEM DESCRIPTION 2019 - 2020 MY Sienna [08/2018 -        ]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: SYSTEM DESCRIPTION

Result

Proceed to

The customer's device supports "Miracast" functionality

A

The customer's device does not support "Miracast" functionality

B
B

CHECK USING ANOTHER "Miracast" COMPATIBLE DEVICE
A

2.

CHECK DEVICE SETTINGS

(a) Check whether the "Miracast" functionality is set to "On" in the settings of the customer's device.

HINT:

  • "Miracast" is normally set to "Off" by default. As a result, the setting must be manually changed to "On".
  • The operation method differs depending on the device. The name "Miracast" also refers to "Screen Mirroring" and "Media Output", etc.

Result

Proceed to

"Miracast" functionality is set to "On" in the settings of the customer's device

A

"Miracast" functionality is not set to "On" in the settings of the customer's device

B
B

CHECK AFTER TURNING "Miracast" FUNCTIONALITY TO "ON"

Click here
A

3.

CHECK GPS INFORMATION (OPERATION CHECK)

(a) Check connection:

(1) Check the connection between the device and "Miracast" on the multi-display in the vehicle and on the device itself.

(2) Allow Miracast video to be streamed to the multi-display and wait for 15 seconds.

(3) Check that the smart phone screen is displayed on the multi-display.

HINT:

If the "Miracast" connection cannot be established even after checking, confirm the connection again.

Result

Proceed to

Smartphone screen is displayed on the multi-display

A

"Miracast" connection cannot be established even after performing the above connection check twice

B
A

USE SIMULATION METHOD TO CHECK

B

4.

CHECK USING ANOTHER DEVICE

(a) Check using another "Miracast" supported device.

Result

Proceed to

Established connection with "Miracast"

A

Could not establish connection with "Miracast"

B
A

END (DEVICE IS DEFECTIVE)
B

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY