Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM1000000018JBN
Model Year Start: 2018 Model: Sienna Prod Date Range: [11/2017 -           ]
Title: PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: PROBLEM SYMPTOMS TABLE; 2018 - 2020 MY Sienna [11/2017 -        ]

PROBLEM SYMPTOMS TABLE

NOTICE:

  • The following inspection procedures for the parking assist monitor system are based on the assumption that the navigation system is normal. If the navigation system has any malfunctions, first proceed with troubleshooting the navigation system.
  • Depending on the parts that are replaced or operations that are performed during vehicle inspection or maintenance, calibration of other systems as well as the parking assist monitor system may be needed.

    Click here 2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: CALIBRATION

  • When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occurs:
    • A communication malfunction DTC may be stored.
    • The radio and display receiver assembly may not operate normally.

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

General

Symptom

Suspected Area

Link

When the shift lever is in R, an image of the area behind the vehicle is not displayed (screen is not black)

Proceed to "Reverse Signal Circuit

2018 - 2020 MY Sienna [11/2017 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Reverse Signal Circuit

Radio and display receiver assembly

2018 - 2020 MY Sienna [11/2017 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

When the shift lever is in R, an image of the area behind the vehicle is not displayed (screen is black)

Proceed to "Black Screen"

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: Black Screen

When the shift lever is not in R, an image of the area behind the vehicle is displayed

Proceed to "Reverse Signal Circuit

2018 - 2020 MY Sienna [11/2017 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Reverse Signal Circuit

Radio and display receiver assembly

2018 - 2020 MY Sienna [11/2017 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

When the shift lever is in R, an image of the area behind the vehicle is displayed and then switches to another image

Proceed to "Reverse Signal Circuit

2018 - 2020 MY Sienna [11/2017 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Reverse Signal Circuit

Radio and display receiver assembly

2018 - 2020 MY Sienna [11/2017 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

Display Malfunction

Symptom

Suspected Area

Link

Parking assist monitor display malfunction (distortion of the color/screen) occurs continuously

Proceed to "Image from Camera for Parking Assist Monitor is Abnormal"

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: Image from Camera for Parking Assist Monitor is Abnormal

Parking assist monitor display malfunction (distortion of the color/screen) occurs temporarily

Check the usage conditions (Explain to the customer that the display may be temporarily distorted when the vehicle is close to an object that transmits radio waves, such as a telecommunication tower, an airport or a truck equipped with a transceiver)

-

Parking Assist Monitor System Malfunction

Symptom

Suspected Area

Link

Estimated course lines are not displayed

Parking assist monitor screen display mode settings (Check that estimated course line display mode is selected)

-

Correct the steering angle neutral point (Initialization)

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: INITIALIZATION

Steering angle setting (Calibration)

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: CALIBRATION

Rear television camera assembly

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA(for Rear): REMOVAL

Spiral cable with sensor sub-assembly

2018 - 2020 MY Sienna [11/2017 -        ]; BRAKE CONTROL / DYNAMIC CONTROL SYSTEMS: STEERING ANGLE SENSOR: REMOVAL

Estimated course lines stop moving before the steering wheel is turned fully left.

Steering angle setting (Calibration)

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: CALIBRATION

The estimated course lines do not match the vehicle width extension lines when the steering wheel points straight ahead.

Check the installation of steering wheel

2016 - 2020 MY Sienna [12/2015 -        ]; STEERING COLUMN: STEERING WHEEL: INSTALLATION

Correct the steering angle neutral point (Initialization)

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: INITIALIZATION

Steering angle setting (Calibration)

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: CALIBRATION

Check that the rear television camera assembly is correctly installed

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA(for Rear): INSTALLATION

Back camera position setting (Calibration)

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: CALIBRATION

Rear television camera assembly

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA(for Rear): REMOVAL

Spiral cable with sensor sub-assembly

2018 - 2020 MY Sienna [11/2017 -        ]; BRAKE CONTROL / DYNAMIC CONTROL SYSTEMS: STEERING ANGLE SENSOR: REMOVAL

The guide lines are not displayed even though the back door is closed

Check that the rear room light assembly illuminates normally (if not, refer to Lighting System (INT) - Problem Symptoms Table)

2017 - 2020 MY Sienna [08/2016 -        ]; LIGHTING (INT): LIGHTING SYSTEM: PROBLEM SYMPTOMS TABLE

Rear television camera assembly

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA(for Rear): REMOVAL

The guide lines remain displayed even though the back door is open

Check that the rear room light assembly illuminates normally (if not, refer to Lighting System (INT) - Problem Symptoms Table)

2017 - 2020 MY Sienna [08/2016 -        ]; LIGHTING (INT): LIGHTING SYSTEM: PROBLEM SYMPTOMS TABLE

Rear television camera assembly

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA(for Rear): REMOVAL

"!" mark is displayed.

Correct the steering angle neutral point (Initialization)

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: INITIALIZATION

"!" mark remains displayed after the steering neutral point is corrected.

Steering angle setting (Calibration)

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: CALIBRATION

Spiral cable with sensor sub-assembly

2018 - 2020 MY Sienna [11/2017 -        ]; BRAKE CONTROL / DYNAMIC CONTROL SYSTEMS: STEERING ANGLE SENSOR: REMOVAL

Rear television camera assembly

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA(for Rear): REMOVAL

When adjusting the camera optical axis, "You can not calibrate the camera when the door is open. Please close the door." is displayed even after the has been closed

Check that the rear room light assembly illuminates normally (if not, refer to Lighting System (INT) - Problem Symptoms Table)

2017 - 2020 MY Sienna [08/2016 -        ]; LIGHTING (INT): LIGHTING SYSTEM: PROBLEM SYMPTOMS TABLE

Rear television camera assembly

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA(for Rear): REMOVAL

"CHK" message(s) are displayed on the signal check screen

Signal check (Diagnosis system)

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: DIAGNOSIS SYSTEM

When an image of the area behind the vehicle is displayed, the lines are misaligned (the image from the camera is tilted)

Back camera position setting (Calibration)

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: PARKING ASSIST MONITOR SYSTEM: CALIBRATION

Others

Symptom

Suspected Area

Link

A switch displayed on the parking assist monitor screen does not respond when pushed, or a switch other than the pushed switch responds.

Proceed to "Touch Panel Switch does not Function"

2018 - 2020 MY Sienna [11/2017 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Touch Panel Switch does not Function

Rear television camera assembly

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA(for Rear): REMOVAL

Radio and display receiver assembly

2018 - 2020 MY Sienna [11/2017 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

A beep sound is not emitted when a switch displayed on the parking assist monitor screen is pushed.

Check the setting on the audio screen (General setting)

-

Proceed to "Touch Panel Switch does not Function"

2018 - 2020 MY Sienna [11/2017 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Touch Panel Switch does not Function

Rear television camera assembly

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA(for Rear): REMOVAL

Radio and display receiver assembly

2018 - 2020 MY Sienna [11/2017 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

The language of the messages displayed on the parking assist monitor screen cannot be changed.

Check the setting on the audio screen (General setting)

-

Rear television camera assembly

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA(for Rear): REMOVAL

Radio and display receiver assembly

2018 - 2020 MY Sienna [11/2017 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

The switches displayed on the parking assist monitor screen are grayed out.

Rear television camera assembly

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA(for Rear): REMOVAL

Radio and display receiver assembly

-

The color of the switches displayed on the parking assist monitor screen are abnormal, or the switches are not dimmed when the headlights are turned on.

Check the setting on the audio screen (Screen adjustment)

2018 - 2020 MY Sienna [11/2017 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL

Proceed to "Display does not Dim when Light Control Switch is Turned ON"

2018 - 2020 MY Sienna [11/2017 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Display does not Dim when Light Control Switch is Turned ON

Rear television camera assembly

2018 - 2020 MY Sienna [11/2017 -        ]; PARK ASSIST / MONITORING: TELEVISION CAMERA(for Rear): REMOVAL

Radio and display receiver assembly

2018 - 2020 MY Sienna [11/2017 -        ]; AUDIO / VIDEO: RADIO RECEIVER: REMOVAL