AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: USB Audio System Recognition/Play Error; 2018 - 2020 MY Sienna [11/2017

Last Modified: 04-05-2023	6.11:8.1.0	Doc ID: RM1000000018F8N
Model Year Start: 2018	Model: Sienna	Prod Date Range: [11/2017 - ]
Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: USB Audio System Recognition/Play Error; 2018 - 2020 MY Sienna [11/2017 - ]

USB Audio System Recognition/Play Error

DESCRIPTION

When a USB device or "iPod" is connected to the USB jack of the No. 1 stereo jack adapter assembly, it must have playable files. The device must also communicate with and be recognized by the radio and display receiver assembly. This diagnosis procedure is for when a device is not recognized, or files from the device cannot be played normally.

WIRING DIAGRAM

CAUTION / NOTICE / HINT

NOTICE:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.
Click here
When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occurs:
- A communication malfunction DTC may be stored.
- The radio and display receiver assembly may not operate normally.

HINT:

When a large amount of data is in a USB device, it may take a while to before play begins.
When using a USB device, files that are copy protected or encrypted cannot be played.
When files are not played in the sorted order, perform the following procedure before inspection.
1. Add numbers in front of the file names.
2. Put the files in a folder and copy the folder data to the USB device.

PROCEDURE

1.	CHECK USB DEVICE OR "iPod"

(a) Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly.

(b) Check if playable files are present on the USB device or "iPod".

HINT:

Refer to System Description for playable files (See page ).

HINT:

Refer to System Description for compatible formats and versions (See page ).

Result

Result	Proceed to
No playable files exist, or incompatible device format or version	A
Playable files exist, and compatible device format or version	B

USB DEVICE FORMAT WAS INCOMPATIBLE, "iPod" VERSION WAS INCOMPATIBLE, OR NO PLAYABLE FILES PRESENT

2.	CHECK HARNESS AND CONNECTOR (RADIO AND DISPLAY RECEIVER ASSEMBLY - NO. 1 STEREO JACK ADAPTER ASSEMBLY)

(a) Disconnect the D215 radio and display receiver assembly connector.

(b) Disconnect the D213 No. 1 stereo jack adapter assembly connector.

Standard Resistance:

Tester Connection	Condition	Specified Condition
D215-1 (USV1 )- D213-8 (UP1)	Always	Below 1 Ω
D215-2 (SU1-) - D213-9 (UDO-)	Always	Below 1 Ω
D215-3 (SU1+) - D213-10 (UDO+)	Always	Below 1 Ω
D215-4 (UGD1) - D213-11 (UJSG)	Always	Below 1 Ω
D215-5 (USG1) - D213-12 (UJSS)	Always	Below 1 Ω
D215-1 (USV1) - Body ground	Always	10 kΩ or higher
D215-2 (SU1-) - Body ground	Always	10 kΩ or higher
D215-3 (SU1+) - Body ground	Always	10 kΩ or higher
D215-4 (UGD1) - Body ground	Always	10 kΩ or higher
D215-5 (USG1) - Body ground	Always	10 kΩ or higher

Front view of wire harness connector

(to Radio and Display Receiver Assembly)

Front view of wire harness connector

(to No. 1 Stereo Jack Adapter Assembly)

REPAIR OR REPLACE HARNESS OR CONNECTOR

3.	INSPECT RADIO AND DISPLAY RECEIVER ASSEMBLY (NO. 1 STEREO JACK ADAPTER ASSEMBLY POWER SOURCE)

(a) Disconnect the D213 No. 1 stereo jack adapter assembly connector.

(b) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection	Condition	Specified Condition
D213-8 (UP1) - D213-11 (UJSG)	Ignition switch ACC	4.5 to 5.5 V

*a	Front view of wire harness connector (to No. 1 Stereo Jack Adapter Assembly)

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

4.	FORMAT USB DEVICE OR RESTORE "iPod" AND RECHECK

(a) Delete all files in the USB device or "iPod" and format/ restore it.

NOTICE:

Formatting a USB device or restoring an "iPod" erases all music on the device. Make sure that back up music data is available before performing this operation.

(b) Save the data again and check if it can be played on the in-vehicle device.

OK:

Malfunction disappears.

END (USB OR "iPod" WAS DEFECTIVE)

5.	REPLACE USB DEVICE OR "iPod"

(a) Turn the ignition switch off.

(b) Turn the ignition switch to ACC.

HINT:

If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection.
Refer to System Description for compatible formats and versions (See page ).

6.	CHECK USB DEVICE OR "iPod"

(a) Check if USB device or "iPod" is recognized by radio receiver, or if information such as track, artist and album names is displayed on screen.

OK:

USB device or "iPod" is recognized or track information such as track, artist and album names is displayed.

USB DEVICE OR "iPod" WAS INCOMPATIBLE OR DEFECTIVE

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

(See page )