Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM1000000018F8K
Model Year Start: 2018 Model: Sienna Prod Date Range: [11/2017 -           ]
Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: Sound of Portable Player cannot be Heard from Speakers or Sound is Low; 2018 - 2020 MY Sienna [11/2017 -        ]

Sound of Portable Player cannot be Heard from Speakers or Sound is Low

PROCEDURE

1.

CHECK PORTABLE PLAYER SETTINGS

(a) Check the portable player settings.

(1) Check that the volume is not set to "0".

(2) Check that mute is off.

(b) Check that the sound of the portable player can be heard from the speakers.

OK:

Sound of the portable player can be heard from the speakers.

OK

END
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2.

CHECK AUDIO SETTINGS

(a) Check the audio settings.

(1) Check that the volume is not set to "0".

(b) Check that the sound of the portable player can be heard from the speakers.

OK:

Sound of the portable player can be heard from the speakers.

OK

END
NG

3.

CHECK USING ANOTHER "BLUETOOTH" AUDIO COMPATIBLE VEHICLE OF SAME MODEL

(a) Check that the sound of the portable player can be heard from the speakers on another "Bluetooth" audio compatible vehicle of the same model.

OK:

Sound of the portable player can be heard from the speakers.

OK

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

(See page 2018 MY Sienna [11/2017 - 08/2018]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PROBLEM SYMPTOMS TABLE 2019 - 2020 MY Sienna [08/2018 -        ]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PROBLEM SYMPTOMS TABLE )
NG

MALFUNCTION IN PORTABLE PLAYER