| Last Modified: 04-05-2023 | 6.11:8.1.0 | Doc ID: RM1000000018F8J |
| Model Year Start: 2018 | Model: Sienna | Prod Date Range: [11/2017 - ] |
| Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: Does not Play even after Bluetooth Audio Mode is Selected; 2018 - 2020 MY Sienna [11/2017 - ] | ||
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Does not Play even after Bluetooth Audio Mode is Selected |
CAUTION / NOTICE / HINT
NOTICE:
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Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.
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![2018 - 2020 MY Sienna [11/2017 - ]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PRECAUTION](/t3Portal/stylegraphics/info.gif)
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When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occurs:
- A communication malfunction DTC may be stored.
- The radio and display receiver assembly may not operate normally.
HINT:
Even if the portable player can play audio content, it may not be able to play via the in-vehicle device. This does not necessarily indicate a malfunction of the in-vehicle device.
PROCEDURE
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1. |
CHECK OPERATION |
(a) Check if the portable player operates normally.
OK:
The portable player operates normally.
| NG |
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MALFUNCTION IN PORTABLE PLAYER |
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2. |
CHECK AUDIO SETTINGS |
(a) Display the "Sound Settings" screen.
(b) Set volume, fader and balance to the initial values and check that the sound is normal.
OK:
Audio system returns to normal.
| NG |
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SET VOLUME TO HIGH AND TURN MUTE OFF SETTINGS |
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3. |
CHECK USING ANOTHER "BLUETOOTH" AUDIO COMPATIBLE VEHICLE OF SAME MODEL |
(a) Check if the "Bluetooth" audio player plays normally on another "Bluetooth" audio compatible vehicle of the same model.
OK:
"Bluetooth" audio plays normally.
| OK |
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PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE (See page
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| NG |
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MALFUNCTION IN PORTABLE PLAYER |
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