Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM1000000018F7Z
Model Year Start: 2018 Model: Sienna Prod Date Range: [11/2017 -           ]
Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: CD/DVD Sound Skips; 2018 - 2020 MY Sienna [11/2017 -        ]

CD/DVD Sound Skips

CAUTION / NOTICE / HINT

NOTICE:

  • Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.

    Click here 2018 - 2020 MY Sienna [11/2017 -        ]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PRECAUTION

  • When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occurs:
    • A communication malfunction DTC may be stored.
    • The radio and display receiver assembly may not operate normally.

PROCEDURE

1.

CHECK DISC

(a) Check that the disc is not deformed or cracked.

OK:

No deformation or cracks on the disc.

NG

CHANGE DISC

OK

2.

CHECK DISC

(a) Disc cleaning

(1) If dirt is on the disc surface, wipe it clean with a soft cloth from the inside to the outside in a radial direction.

OK:

Malfunction disappears.

NOTICE:

Do not use a conventional record cleaner or antistatic preservative.

OK

END (DISC WAS DIRTY)

NG

3.

REPLACE DISC WITH ANOTHER AND RECHECK

(a) Replace the disc with a known good one and check that the malfunction disappears.

OK:

Malfunction disappears.

OK

END (DISC WAS DEFECTIVE)

NG

4.

CHECK RADIO AND DISPLAY RECEIVER ASSEMBLY

(a) Check the radio and display receiver assembly installation condition.

(b) Check that the radio and display receiver assembly is properly installed

OK:

The radio and display receiver assembly is properly installed.

OK

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

NG

REINSTALL RADIO AND DISPLAY RECEIVER ASSEMBLY