Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000WQLT
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 -           ]
Title: SEAT BELT: SEAT BELT WARNING SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING; 2016 - 2020 MY Sienna [12/2015 -        ]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the power window control system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

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2.

CUSTOMER PROBLEM ANALYSIS

  • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
  • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
  • The following 5 items are important points in the problem analysis:

    What

    Vehicle model, system name

    When

    Date, time, occurrence frequency

    Where

    Road conditions

    Under what conditions?

    Driving conditions, weather conditions

    How did it happen?

    Problem symptoms

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3.

INSPECT BATTERY VOLTAGE

Standard voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding.

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4.

CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Use the Techstream to check if the CAN communication system is functioning normally.

(See page 2016 MY Sienna [12/2015 - 08/2016]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM 2017 MY Sienna [08/2016 - 11/2017]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM 2018 MY Sienna [11/2017 - 08/2018]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM 2019 - 2020 MY Sienna [08/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSIS SYSTEM ).

Result

Proceed to

CAN DTCs are not output

A

CAN DTCs are output

B

B

GO TO GO TO CAN COMMUNICATION SYSTEM

(See page 2016 MY Sienna [12/2015 - 08/2016]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2017 MY Sienna [08/2016 - 11/2017]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2018 MY Sienna [11/2017 - 08/2018]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2019 - 2020 MY Sienna [08/2018 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM: DIAGNOSTIC TROUBLE CODE CHART )

A

5.

CHECK FOR DTC (AIRBAG SYSTEM)*

(a) Clear the DTC.

(See page 2016 - 2020 MY Sienna [12/2015 -        ]; SUPPLEMENTAL RESTRAINT SYSTEMS: AIRBAG SYSTEM: DTC CHECK / CLEAR ).

(b) Recheck for DTCs.

Result

Proceed to

DTC is not output

A

DTC is output

B

B

GO TO AIRBAG SYSTEM

A

6.

CHECK FOR DTC (OCCUPANT CLASSIFICATION SYSTEM)*

(a) Clear the DTC.

(See page 2016 - 2020 MY Sienna [12/2015 -        ]; SUPPLEMENTAL RESTRAINT SYSTEMS: OCCUPANT CLASSIFICATION SYSTEM: DTC CHECK / CLEAR ).

(b) Recheck for DTCs.

Result

Proceed to

DTC is not output

A

DTC is output

B

B

GO TO OCCUPANT CLASSIFICATION SYSTEM

A

7.

PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

(See page 2016 - 2020 MY Sienna [12/2015 -        ]; SEAT BELT: SEAT BELT WARNING SYSTEM: PROBLEM SYMPTOMS TABLE )

Result

Proceed to

Fault is not listed in problem symptoms table

A

Fault is listed in problem symptoms table

B

B

GO TO STEP 9

A

8.

OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Operation Check

(See page 2016 - 2020 MY Sienna [12/2015 -        ]; SEAT BELT: SEAT BELT WARNING SYSTEM: DATA LIST / ACTIVE TEST )

(b) Terminals of ECU

(See page 2016 - 2020 MY Sienna [12/2015 -        ]; SEAT BELT: SEAT BELT WARNING SYSTEM: TERMINALS OF ECU )

(c) On-vehicle Inspection

(See page 2016 - 2020 MY Sienna [12/2015 -        ]; SEAT BELT: SEAT BELT WARNING SYSTEM: ON-VEHICLE INSPECTION )

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9.

REPAIR OR REPLACE

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10.

CONFIRMATION TEST

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END