Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000WP8E
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 - 11/2017]
Title: AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING; 2016 - 2017 MY Sienna [12/2015 - 11/2017]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

Use these procedures to troubleshoot the audio and visual system.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

NEXT

2.

INSPECT BATTERY VOLTAGE

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding.

NEXT

3.

BASIC INSPECTION

(a) Turn the ignition switch to ON.

(b) Check whether or not the radio receiver turns on.

Result

Proceed to

Radio receiver turns on

A

Radio receiver does not turn on

B

B

GO TO STEP 6

A

4.

CHECK FOR DTC

(a) Check for DTCs and note any codes that are output.

Click here 2016 - 2017 MY Sienna [12/2015 - 11/2017]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: DTC CHECK / CLEAR

HINT:

Even if the malfunction symptom is not confirmed, check the DTCs. This is because the system stores past DTCs.

(b) Clear the DTCs.

Click here 2016 - 2017 MY Sienna [12/2015 - 11/2017]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: DTC CHECK / CLEAR

(c) Recheck for DTCs by simulating the operation indicated by the DTCs.

Click here 2016 - 2017 MY Sienna [12/2015 - 11/2017]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: DTC CHECK / CLEAR

Result

Proceed to

DTC is output again

A

DTC is not output

B

B

GO TO STEP 6

A

5.

DIAGNOSTIC TROUBLE CODE CHART

(a) Find the output code in the Diagnostic Trouble Code Chart.

Click here 2016 - 2017 MY Sienna [12/2015 - 11/2017]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: DIAGNOSTIC TROUBLE CODE CHART

NEXT

GO TO STEP 8

6.

PROBLEM SYMPTOMS TABLE

(a) Refer to the Problem Symptoms Table.

Click here 2016 MY Sienna [12/2015 - 08/2016]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PROBLEM SYMPTOMS TABLE 2017 MY Sienna [08/2016 - 11/2017]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: PROBLEM SYMPTOMS TABLE

Result

Proceed to

Fault is not listed in Problem Symptoms Table

A

Fault is listed in Problem Symptoms Table

B

B

ADJUST, REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE

A

7.

OVERALL ANALYSIS AND TROUBLESHOOTING

(a) Terminals of ECU.

Click here 2016 - 2017 MY Sienna [12/2015 - 11/2017]; AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: TERMINALS OF ECU

NEXT

8.

ADJUST, REPAIR OR REPLACE

NEXT

9.

CONFIRMATION TEST

NEXT

END