Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000WP8A
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 -           ]
Title: HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING; 2016 - 2020 MY Sienna [12/2015 -        ]

HOW TO PROCEED WITH TROUBLESHOOTING

CAUTION / NOTICE / HINT

HINT:

  • Use the following procedure to troubleshoot the air conditioning system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

NEXT

2.

INSPECT BATTERY VOLTAGE

(a) Inspect the battery voltage.

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

NEXT

3.

CHECK COMMUNICATION FUNCTION OF LIN COMMUNICATION SYSTEM*

(a) Use the Techstream to check if the LIN communication system is functioning normally.

Result

Proceed to

LIN DTC is not output

A

LIN DTC is output

B

B

GO TO LIN COMMUNICATION SYSTEM

A

4.

CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Use the Techstream to check if the CAN communication system is functioning normally.

Result

Proceed to

CAN DTC is not output

A

CAN DTC is output

B

B

GO TO CAN COMMUNICATION SYSTEM 2016 MY Sienna [12/2015 - 08/2016]; NETWORKING: CAN COMMUNICATION SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING 2017 MY Sienna [08/2016 - 11/2017]; NETWORKING: CAN COMMUNICATION SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING 2018 - 2020 MY Sienna [11/2017 -        ]; NETWORKING: CAN COMMUNICATION SYSTEM: HOW TO PROCEED WITH TROUBLESHOOTING

A

5.

CHECK FOR DTC*

(a) Check for DTCs and note any code that is output.

(b) Clear the DTCs.

(c) Recheck for DTCs. Based on the DTCs output above, try to force the air conditioning system to output DTCs by simulating the conditions indicated by the DTC.

Result

Proceed to

DTC is not output

A

DTC is output

B

B

GO TO DIAGNOSTIC TROUBLE CODE CHART 2016 MY Sienna [12/2015 - 08/2016]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2017 - 2020 MY Sienna [08/2016 -        ]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM: DIAGNOSTIC TROUBLE CODE CHART

A

6.

PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

Click here 2016 MY Sienna [12/2015 - 08/2016]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM: PROBLEM SYMPTOMS TABLE 2017 - 2020 MY Sienna [08/2016 -        ]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM: PROBLEM SYMPTOMS TABLE

Result

Proceed to

Fault is not listed in Problem Symptoms Table

A

Fault is listed in Problem Symptoms Table

B

B

GO TO STEP 8

A

7.

OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Panel diagnosis (indicator check, sensor check)

Click here 2016 MY Sienna [12/2015 - 08/2016]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM: DIAGNOSIS SYSTEM 2017 - 2020 MY Sienna [08/2016 -        ]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM: DIAGNOSIS SYSTEM

(b) Panel diagnosis (sensor check)

Click here 2016 MY Sienna [12/2015 - 08/2016]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM: DIAGNOSIS SYSTEM 2017 - 2020 MY Sienna [08/2016 -        ]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM: DIAGNOSIS SYSTEM

(c) Data List / Active Test

Click here 2016 MY Sienna [12/2015 - 08/2016]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM: DATA LIST / ACTIVE TEST 2017 - 2020 MY Sienna [08/2016 -        ]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM: DATA LIST / ACTIVE TEST

(d) Terminals of ECU

Click here 2016 MY Sienna [12/2015 - 08/2016]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM: TERMINALS OF ECU 2017 - 2020 MY Sienna [08/2016 -        ]; HEATING / AIR CONDITIONING: AIR CONDITIONING SYSTEM: TERMINALS OF ECU

(e) On-vehicle Inspection

(f) Inspection

NEXT

8.

ADJUST, REPAIR OR REPLACE

NEXT

END