Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000VKA3
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 -           ]
Title: DOOR / HATCH: BACK DOOR CLOSER SYSTEM: Back Door Closer does not Operate; 2016 - 2020 MY Sienna [12/2015 -        ]

Back Door Closer does not Operate

DESCRIPTION

When the back door closer does not operate, one of the following may be the cause: 1) improper fit of the back door, or a foreign object is stuck in the back door, 2) initialization of the power back door ECU (power back door motor unit), 3) a malfunction in the power back door ECU (power back door motor unit) power source circuit, 4) back door lock circuit, 5) power back door ECU (power back door motor unit) or 6) touch sensor circuit.

WIRING DIAGRAM

CAUTION / NOTICE / HINT

NOTICE:

Inspect fuses for circuits related to this system before performing the following inspection procedure.

PROCEDURE

1.

CHECK BACK DOOR LOCK FUNCTION

(a) Check if the back door is fully closed by hand.

OK:

The back door is fully closed.

NG

IMPROPER FIT OF BACK DOOR, OR A FOREIGN OBJECT IS STUCK IN BACK DOOR

OK

2.

INITIALIZE POWER BACK DOOR ECU

(a) Perform the initialization of the power back door ECU (power back door motor unit) (See page 2016 - 2020 MY Sienna [12/2015 -        ]; DOOR / HATCH: BACK DOOR CLOSER SYSTEM: INITIALIZATION ).

NEXT

3.

CHECK BACK DOOR CLOSER SYSTEM

(a) Check back door closer system operation.

OK:

Back door closer system operates normally.

OK

END

NG

4.

READ VALUE USING TECHSTREAM (POWER BACK DOOR TOUCH SENSOR)

(a) Connect the Techstream to the DLC3.

(b) Turn the ignition switch to ON.

(c) Turn the Techstream on.

(d) Enter the following menus: Body Electrical / Back Door / Data List.

(e) Check the Data List to determine if the power back door touch sensor functions properly.

Back Door (Power Back Door ECU)

Tester Display

Measurement Item/Range

Normal Condition

Diagnostic Note

PBD Touch Sensor (Right)

Power back door touch sensor RH signal / ON or OFF

ON: Power back door touch sensor RH pressed

OFF: Power back door touch sensor RH not pressed

-

PBD Touch Sensor (Left)

Power back door touch sensor LH signal / ON or OFF

ON: Power back door touch sensor LH pressed

OFF: Power back door touch sensor LH not pressed

-

OK:

The power back door sensors function as specified in the normal condition column.

NG

GO TO OTHER FLOW CHART (TOUCH SENSOR CIRCUIT)

OK

5.

CHECK DTC OUTPUT

(a) Connect the Techstream to the DLC3.

(b) Turn the ignition switch to ON.

(c) Turn the Techstream on.

(d) Enter the following menus: Body Electrical / Back Door / DTC.

(e) Check for DTCs.

Result

Result

Proceed to

DTC is not output

A

B2250 is output

B

B2251 is output

C

B

GO TO OTHER FLOW CHART (B2250)

C

GO TO OTHER FLOW CHART (B2251)

A

6.

CHECK HARNESS AND CONNECTOR (POWER SOURCE)

(a) Disconnect the K14 power back door ECU connector.

(b) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Switch Condition

Specified Condition

K14-8 (IG) - Body ground

Ignition switch ON

11 to 14 V

K14-10 (ECUB) - Body ground

Always

11 to 14 V

K14-12 (B) - Body ground

Always

11 to 14 V

Text in Illustration

*a

Front view of wire harness connector

(to Power Back Door ECU)

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

OK

7.

CHECK HARNESS AND CONNECTOR (BODY GROUND)

(a) Disconnect the K14 power back door ECU connector.

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

K14-11 (GND) - Body ground

Always

Below 1 Ω

Text in Illustration

*a

Front view of wire harness connector

(to Power Back Door ECU)

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

OK

8.

INSPECT BACK DOOR LOCK ASSEMBLY

(a) Remove the back door lock assembly (See page 2016 - 2020 MY Sienna [12/2015 -        ]; DOOR LOCK: BACK DOOR LOCK: REMOVAL ).

(b) Check the operation of the back door closer motor.

(1) Apply battery voltage and check the operation of the door lock motor.

Text in Illustration

*1

Drive Gear

-

-

*a

Component without harness connected

(Back Door Lock Assembly)

*b

Release

*c

Close

*d

Over-latch

*e

Full-latch

*f

Half-latch

*g

Open-latch

-

-

OK:

Measurement Condition

Specified Condition

Battery positive (+) → Terminal 1 (M+)

Battery negative (-) → Terminal 2 (M-)

Latch turns to full-latch position

Battery positive (+) → Terminal 2 (M-)

Battery negative (-) → Terminal 1 (M+)

Latch turns to open-latch position

(c) Check the operation of the latch switch.

Text in Illustration

*a

Component without harness connected

(Back Door Lock Assembly)

*b

Over-latch

*c

Full-latch

*d

Half-latch

*e

Open-latch

*f

Latch Switch (Close Operation)

*g

Latch Switch (Open Operation)

*h

ON

*i

OFF

-

-

(1) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Close Operation

Tester Connection

Condition

Specified Condition

5 (ULSW) - 4 (E)

Open-latch

Below 1 Ω

Open-latch → Half-latch

Below 1 Ω → 10 kΩ or higher

Half-latch

10 kΩ or higher

Full-latch

10 kΩ or higher

Over-latch

10 kΩ or higher → Below 1 Ω → 10 kΩ or higher

Open Operation

Tester Connection

Condition

Specified Condition

5 (ULSW) - 4 (E)

Full-latch

10 kΩ or higher

Half-latch

10 kΩ or higher

Half-latch → Open-latch

10 kΩ or higher → Below 1 Ω

Open-latch

Below 1 Ω

(d) Check the operation of the back door courtesy switch.

Text in Illustration

*a

Component without harness connected

(Back Door Lock Assembly)

*b

Over-latch

*c

Full-latch

*d

Half-latch

*e

Open-latch

*f

Back Door Courtesy Switch

*g

ON

*h

OFF

(1) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

3 (CTY) - 4 (E)

Open-latch

Below 1 Ω

Half-latch

Below 1 Ω

Full-latch

10 kΩ or higher

Over-latch

10 kΩ or higher

(e) Check the operation of the sector switch.

Text in Illustration

*1

Sector Switch

*2

Sector Gear

*a

Component without harness connected

(Back Door Lock Assembly)

-

-

(1) Measure the resistance according to the value(s) in the below.

Standard Resistance:

Tester Connection

Switch Condition

Specified Condition

6 (DLSW) - 4 (E)

Sector gear in neutral position

(sector switch on)

Below 1 Ω

Sector gear not in neutral position

(sector switch off)

10 kΩ or higher

NG

REPLACE BACK DOOR LOCK ASSEMBLY

OK

9.

CHECK HARNESS AND CONNECTOR (BACK DOOR LOCK ASSEMBLY - POWER BACK DOOR ECU)

(a) Disconnect the W11 back door lock assembly connector and K14 power back door ECU connector.

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

W11-1 (M+) - K14-2 (DC+)

Always

Below 1 Ω

W11-2 (M-) - K14-1 (DC-)

Always

Below 1 Ω

W11-5 (ULSW) - K14-22 (HAF)

Always

Below 1 Ω

W11-6 (DLSW) - K14-24 (POS)

Always

Below 1 Ω

W11-3 (CTY) - K14-20 (FUL)

Always

Below 1 Ω

W11-4 (E) - Body ground

Always

Below 1 Ω

W11-1 (M+) - Body ground

Always

10 kΩ or higher

W11-2 (M-) - Body ground

Always

10 kΩ or higher

W11-5 (ULSW) - Body ground

Always

10 kΩ or higher

W11-6 (DLSW) - Body ground

Always

10 kΩ or higher

W11-3 (CTY) - Body ground

Always

10 kΩ or higher

OK

REPLACE POWER BACK DOOR ECU (POWER BACK DOOR MOTOR UNIT)

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR