Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000VJKE
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 -           ]
Title: THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM(for Entry Function): Back Door Entry Unlock Function does not Operate; 2016 - 2020 MY Sienna [12/2015 -        ]

Back Door Entry Unlock Function does not Operate

DESCRIPTION

If the entry back door open function does not operate but the back door entry lock function operates, the communication between the vehicle and key is normal. As a faulty part, the back door open switch circuit (from the back door opener switch assembly (opener switch) to the certification ECU (smart key ECU assembly)) is suspected.

WIRING DIAGRAM

CAUTION / NOTICE / HINT

NOTICE:

  • The smart key system (for entry function) uses a multiplex communication system (LIN communication system) and CAN communication system. Inspect the communication function by following How to Proceed with Troubleshooting (See page 2016 - 2020 MY Sienna [12/2015 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM(for Entry Function): HOW TO PROCEED WITH TROUBLESHOOTING ). Troubleshoot the smart key system (for entry function) after confirming that the communication system is functioning properly.
  • Confirm that another key is not in the cabin.

PROCEDURE

1.

READ VALUE USING TECHSTREAM (ENTRY BACK DOOR OPEN FUNCTION)

(a) Connect the Techstream to the DLC3.

(b) Turn the engine switch on (IG).

(c) Turn the Techstream on.

(d) Enter the following menus: Body Electrical / Smart Key / Data List.

(e) Read the Data List according to the display on the Techstream.

Smart Key (Certification ECU (Smart Key ECU Assembly))

Tester Display

Measurement Item/Range

Normal Condition

Diagnostic Note

B-Dr Opening Operation

Back door opening Operation / Long, Twice, OFF

Customization status displayed

-

Result

Proceed to

Customize setting is LONG or TWICE.

A

Customize setting is OFF.

B

B

PERFORM CUSTOMIZE SETTING (Proceed to Customize Parameters)

A

2.

CHECK POWER DOOR LOCK CONTROL SYSTEM

(a) When the door control switch on the master switch assembly is operated, check that the doors unlock and lock according to switch operation (See page 2016 - 2020 MY Sienna [12/2015 -        ]; DOOR LOCK: POWER DOOR LOCK CONTROL SYSTEM: OPERATION CHECK ).

OK:

Door locks operate normally.

NG

GO TO POWER DOOR LOCK CONTROL SYSTEM (Proceed to Problem Symptoms Table)

OK

3.

READ VALUE USING TECHSTREAM (BACK DOOR OPENER SWITCH)

(a) Connect the Techstream to the DLC3.

(b) Turn the engine switch on (IG).

(c) Turn the Techstream on.

(d) Enter the following menus: Body Electrical / Smart Key / Data List.

(e) Read the Data List according to the display on the Techstream.

Smart Key (Certification ECU (Smart Key ECU Assembly))

Tester Display

Measurement Item/Range

Normal Condition

Diagnostic Note

Tr/B-Door Unlock SW

Back door opener switch assembly (opener switch) / ON or OFF

ON: Back door opener switch assembly (opener switch) pushed

OFF: Back door opener switch assembly (opener switch) not pushed

-

OK:

On the Techstream screen, the display changes between ON and OFF as shown in the chart above.

OK

REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)

(See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL 2018 - 2020 MY Sienna [11/2017 -        ]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL )

NG

4.

INSPECT BACK DOOR OPENER SWITCH ASSEMBLY

(a) Remove the back door opener switch assembly (See page 2016 - 2020 MY Sienna [12/2015 -        ]; DOOR / HATCH: BACK DOOR OPENER SWITCH: REMOVAL ).

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Switch Position

Specified Condition

2 (E) - 3 (UL)

Back door opener switch assembly (opener switch) not pushed (OFF)

10 kΩ or higher

2 (E) - 3 (UL)

Back door opener switch assembly (opener switch) pushed (ON)

Below 1 Ω

Text in Illustration

*a

Component without harness connected

(Back Door Opener Switch Assembly)

NG

REPLACE BACK DOOR OPENER SWITCH ASSEMBLY

OK

5.

CHECK HARNESS AND CONNECTOR (CERTIFICATION ECU - BACK DOOR OPENER SWITCH)

(a) Disconnect the certification ECU (smart key ECU Assembly) connector.

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

D88-22 (TSW5) - W14-3 (UL)

Always

Below 1 Ω

D88-22 (TSW5) - Body ground

Always

10 kΩ or higher

W14-3 (UL) - Body ground

Always

10 kΩ or higher

OK

REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)

(See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL 2018 - 2020 MY Sienna [11/2017 -        ]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL )

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR