Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000VJCE
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 -           ]
Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: RED INDICATOR REMAINS ON; 2016 - 2020 MY Sienna [12/2015 -        ]

RED INDICATOR REMAINS ON

DESCRIPTION

When the red indicator remains on, this means that the DCM (Telematics Transceiver) has detected a malfunction in the Safety Connect system and set a DTC.

PROCEDURE

1.

CHECK DTC

(a) Turn the ignition switch off.

(b) Connect the Techstream to the DLC3.

(c) Turn the ignition switch to ON and wait for 10 seconds.

(d) Turn the Techstream on.

(e) Perform "HEALTH CHECK" and check for current DTCs (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: HEALTH CHECK 2018 - 2020 MY Sienna [11/2017 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: HEALTH CHECK ).

Result

Result

Proceed to

DTC is not output

A

DTC is output

B

B

GO TO DIAGNOSTIC TROUBLE CODE CHART

(See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2018 MY Sienna [11/2017 - 08/2018]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DIAGNOSTIC TROUBLE CODE CHART 2019 - 2020 MY Sienna [08/2018 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DIAGNOSTIC TROUBLE CODE CHART )

A

2.

REPLACE DCM (TELEMATICS TRANSCEIVER)

(a) Replace the DCM (Telematics Transceiver) (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL 2018 - 2020 MY Sienna [11/2017 -        ]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL ).

NOTICE:

  • The ignition switch must be off.
  • Do not swap the DCM (Telematics Transceiver) with one from another vehicle.
NEXT

PERFORM DCM ACTIVATION

(See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DCM ACTIVATION 2018 - 2020 MY Sienna [11/2017 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DCM ACTIVATION )