| Last Modified: 04-05-2023 | 6.11:8.1.0 | Doc ID: RM100000000VJCD |
| Model Year Start: 2016 | Model: Sienna | Prod Date Range: [12/2015 - ] |
| Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: GREEN INDICATOR REMAINS OFF; 2016 - 2020 MY Sienna [12/2015 - ] | ||
|
GREEN INDICATOR REMAINS OFF |
DESCRIPTION
After the ignition switch to ON, the DCM (Telematics Transceiver) will enter into a self check mode. The manual (SOS) switch red indicator will illuminate for 2 seconds and turn off followed by the manual (SOS) switch green indicator illuminating and remaining on under normal operation. If neither the red nor green indicators remain on, verification of the subscription should be performed.
PROCEDURE
|
1. |
CONFIRM GREEN INDICATOR COMES ON |
(a) After the ignition switched to ON and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.
OK:
Green indicator comes on.
| NG |
|
|
|
2. |
CONFIRM SUBSCRIPTION MODE |
(a) Confirm the indicator status at 5 seconds after ignition switch to ON.
Result
|
Result |
Proceed to |
|---|---|
|
Green indicator remains on |
A |
|
Green indicator remains off |
B |
|
Red and Green indicators both flash (1 second intervals, for 20 seconds) |
C |
HINT:
If red and green indicator are flashing, the system is in shipping mode, so the system should be changed to either active mode or deactive mode.
| A |
|
CHECK FOR INTERMITTENT PROBLEMS (See page
|
| C |
|
|
|
3. |
INPUT VIN WITH TECHSTREAM |
(a) Turn the ignition switch off.
(b) Connect the Techstream to the DLC3.
(c) Turn the ignition switch to ON and wait for 10 seconds.
(d) Turn the Techstream on.
(e) Select "Vehicle Inquiry" and input VIN.
|
|
4. |
CONFIRM SUBSCRIPTION MODE |
(a) Confirm the indicator status at 5 seconds after ignition switch to ON.
Result
|
Result |
Proceed to |
|---|---|
|
Green indicator remains on |
A |
|
Green indicator remains off |
B |
| A |
|
END |
|
|
5. |
REPLACE DCM (TELEMATICS TRANSCEIVER) |
(a) Replace the DCM (Telematics Transceiver) (See page
![2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL](/t3Portal/stylegraphics/info.gif)
).
NOTICE:
- The ignition switch must be off.
- Do not swap the DCM (Telematics Transceiver) with one from another vehicle.
| NEXT |
|
PERFORM DCM ACTIVATION (See page
|
|
6. |
CHECK DTC |
(a) Turn the ignition switch off.
(b) Connect the Techstream to the DLC3.
(c) Turn the ignition switch to ON and wait for 10 seconds.
(d) Turn the Techstream on.
(e) Perform "HEALTH CHECK" and check for current DTCs (See page
).
Result
|
Result |
Proceed to |
|---|---|
|
DTC is not output |
A |
|
DTC is output |
B |
| B |
|
GO TO DIAGNOSTIC TROUBLE CODE CHART (See page
|
|
|
7. |
REPLACE DCM (TELEMATICS TRANSCEIVER) |
(a) Replace the DCM (Telematics Transceiver) (See page
).
NOTICE:
- The ignition switch must be off.
- Do not swap the DCM (Telematics Transceiver) with one from another vehicle.
| NEXT |
|
PERFORM DCM ACTIVATION (See page
|
|
|