| Last Modified: 04-05-2023 | 6.11:8.1.0 | Doc ID: RM100000000VJCC |
| Model Year Start: 2016 | Model: Sienna | Prod Date Range: [12/2015 - ] |
| Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: GREEN AND RED INDICATORS DO NOT COME ON WHEN IG-ON; 2016 - 2020 MY Sienna [12/2015 - ] | ||
|
GREEN AND RED INDICATORS DO NOT COME ON WHEN IG-ON |
DESCRIPTION
If the red and green indicators fail to illuminate after the ignition switch to ON, the vehicle does not recognize the DCM (Telematics Transceiver). The DCM (Telematics Transceiver) connectors may have been disconnected or the DCM (Telematics Transceiver) is malfunctioning.
PROCEDURE
|
1. |
HEALTH CHECK |
(a) Turn the ignition switch off.
(b) Connect the Techstream to the DLC3.
(c) Turn the ignition switch to ON and wait for 10 seconds.
(d) Turn the Techstream on.
(e) Perform "Health Check" using the Techstream and check that Telematics (Safety Connect) is listed on "Health Check Result" (See page
![2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: HEALTH CHECK](/t3Portal/stylegraphics/info.gif)
).
Result
|
Result |
Proceed to |
|---|---|
|
"Telematics" is displayed on the Techstream |
A |
|
"Telematics" is not displayed on the Techstream |
B |
| B |
|
PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE (See page
|
|
|
2. |
CHECK DTC |
(a) Turn the ignition switch off.
(b) Connect the Techstream to the DLC3.
(c) Turn the ignition switch to ON and wait for 10 seconds.
(d) Turn the Techstream on.
(e) Check current DTC and history DTCs (See page
).
Result
|
Result |
Proceed to |
|---|---|
|
DTC is not output |
A |
|
DTC is output |
B |
| A |
|
CHECK FOR INTERMITTENT PROBLEMS (See page
|
| B |
|
GO TO DIAGNOSTIC TROUBLE CODE CHART (See page
|
|
|