Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000VJCB
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 -           ]
Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: GREEN AND RED INDICATORS BLINK SIMULTANEOUSLY; 2016 - 2020 MY Sienna [12/2015 -        ]

GREEN AND RED INDICATORS BLINK SIMULTANEOUSLY

DESCRIPTION

After the ignition switch to ON, the DCM (Telematics Transceiver) will enter into a self check mode. The manual (SOS) switch red indicator will illuminate for 2 seconds and turn off followed by the manual (SOS) switch green indicator illuminating and remaining on under normal operation.

If both indicators illuminate and begin to blink simultaneously, this indicates that the DCM (Telematics Transceiver) is in "Shipping Mode." If no DTCs are present, both the green and red indicators will turn off after blinking. The activation sequence must be performed.

HINT:

In shipping mode, the system will attempt to activate to shell mode automatically at each ignition switch to ON.

PROCEDURE

1.

CHANGE SUBSCRIPTION MODE

(a) Turn the ignition switch to ON.

(b) Push the manual (SOS) switch.

(c) The vehicle will issue a voice prompt: "Safety Connect is not initialized. To activate, please press the button again within 5 seconds."

(d) Push the manual (SOS) switch and a beep will be emitted.

(e) The telematics service provider will send an End Call command and the manual (SOS) switch green indicator will illuminate.

(f) A voice prompt will state: "Activation Complete" (This may take up to 3 minutes)

(g) Turn the ignition switch off.

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2.

CHECK SUBSCRIPTION MODE

(a) Turn the ignition switch to ON.

(b) Confirm the manual (SOS) switch red indicator illuminates for 2 seconds and turns off and the manual (SOS) switch green indicator illuminates and remains on (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: SYSTEM DESCRIPTION 2018 - 2020 MY Sienna [11/2017 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: SYSTEM DESCRIPTION ).

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