Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000VJC6
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 -           ]
Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: B1571; Manual (SOS) Switch Green Indicator Malfunction; 2016 - 2020 MY Sienna [12/2015 -        ]

DTC

B1571

Manual (SOS) Switch Green Indicator Malfunction

DESCRIPTION

This DTC is set when the DCM (Telematics Transceiver) detects an open or short in the manual (SOS) switch green indicator circuit of the manual (SOS) switch. The manual (SOS) switch green indicator illuminates after the ignition switch is turned ON.

If the Safety Connect System is not active, the manual (SOS) switch green indicator will turn off.

If the Safety Connect System is active, the manual (SOS) switch green indicator will blink while communicating with the call center.

DTC No.

DTC Detection Condition

Trouble Area

B1571

Current for manual (SOS) switch green indicator reaches malfunction criteria for 10 seconds when ignition switch is ON.

  • Roof console box assembly
  • Wire harness or connector
  • DCM (Telematics Transceiver)

WIRING DIAGRAM

PROCEDURE

1.

CHECK DTC

(a) Turn the ignition switch off.

(b) Connect the Techstream to the DLC3.

(c) Turn the ignition switch to ON and wait for 10 seconds.

(d) Turn the Techstream on.

(e) Perform "HEALTH CHECK" and check for current DTCs (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: HEALTH CHECK 2018 - 2020 MY Sienna [11/2017 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: HEALTH CHECK ).

Result

Result

Proceed to

DTC B1570, B1571 and B15C5 are output

A

DTC B1571 is output

(DTC B1570 and B15C5 are not output)

B

B

GO TO STEP 5

A

2.

INSPECT ROOF CONSOLE BOX ASSEMBLY (GREEN INDICATOR)

(a) Disconnect the T4 roof console box assembly connector.

(b) Connect 2 dry-cell batteries (1.5 V each) in series.

(c) Connect the positive (+) lead to terminal T4-17 (IND2) and the negative (-) lead to terminal T4-13 (SIG2) of the roof console box assembly connectors.

(d) Check if the illumination for the manual (SOS) switch green indicator comes on.

OK:

Green indicator comes on.

Text in Illustration

*1

Component without harness connected

(Roof Console Box Assembly)

NG

REPLACE ROOF CONSOLE BOX ASSEMBLY

OK

3.

CHECK HARNESS AND CONNECTOR (DCM - ROOF CONSOLE BOX)

(a) Remove the D73 DCM (Telematics Transceiver) connector.

(b) Remove the T4 roof console box assembly connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

D73-26 (SIG-) - T4-13 (SIG2)

Always

Below 1 Ω

D73-26 (SIG-) - Body ground

Always

10 kΩ or higher

Text in Illustration

*1

Front view of wire harness connector

(to DCM (Telematics Transceiver))

*2

Front view of wire harness connector

(to Roof Console Box Assembly)

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

OK

4.

REPLACE DCM (TELEMATICS TRANSCEIVER)

(a) Replace the DCM (Telematics Transceiver (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL 2018 - 2020 MY Sienna [11/2017 -        ]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL ).

NOTICE:

  • The ignition switch must be off.
  • Do not swap the DCM (Telematics Transceiver) with one from another vehicle.
NEXT

PERFORM DCM ACTIVATION

(See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DCM ACTIVATION 2018 - 2020 MY Sienna [11/2017 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DCM ACTIVATION )

5.

INSPECT ROOF CONSOLE BOX ASSEMBLY (MANUAL (SOS) SWITCH GREEN INDICATOR CONDITION)

(a) Confirm the green indicator status after the ignition switch to ON (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: SYSTEM DESCRIPTION 2018 - 2020 MY Sienna [11/2017 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: SYSTEM DESCRIPTION ).

Result

Result

Proceed to

Green indicator remains off.

A

Green indicator remains on.

B

B

GO TO STEP 9

A

6.

INSPECT ROOF CONSOLE BOX ASSEMBLY (GREEN INDICATOR INPUT VOLTAGE)

(a) Remove the roof console box assembly but do not disconnect the connectors (See page 2016 - 2020 MY Sienna [12/2015 -        ]; LIGHTING (INT): PERSONAL LIGHT: REMOVAL ).

(b) Connect the positive lead of a voltmeter to terminal T4-17 (IND2), and the negative lead to terminal T4-13 (SIG2).

(c) Measure the voltage.

Standard:

After ignition switch to ON and red indicator has subsequently turned off, 1.0 to 8.5 V in 2 seconds.

0 V when the ignition switch is off.

Text in Illustration

*1

Component with harness connected

(Roof Console Box Assembly)

OK

REPLACE ROOF CONSOLE BOX ASSEMBLY

NG

7.

INSPECT DCM (TELEMATICS TRANSCEIVER) (GREEN INDICATOR OUTPUT VOLTAGE)

(a) Remove the DCM (Telematics Transceiver) but do not disconnect the connectors (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL 2018 - 2020 MY Sienna [11/2017 -        ]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL ).

(b) Connect the positive lead of a voltmeter to terminal D73-12 (IND2), and the negative lead to body ground.

(c) Measure the voltage.

Standard:

After ignition switch to ON and red indicator has subsequently turned off, 1.0 to 8.5 V in 2 seconds.

0 V when the ignition switch is off.

Text in Illustration

*1

Component with harness connected

(DCM (Telematics Transceiver))

OK

REPAIR OR REPLACE HARNESS OR CONNECTOR

NG

8.

CHECK HARNESS AND CONNECTOR (DCM - BODY GROUND)

(a) Remove the DCM (Telematics Transceiver) but do not disconnect the connectors (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL 2018 - 2020 MY Sienna [11/2017 -        ]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL ).

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

D73-12 (IND2) - Body ground

Always

10 kΩ or higher

Text in Illustration

*1

Component with harness connected

(DCM (Telematics Transceiver))

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

OK

9.

REPLACE DCM (TELEMATICS TRANSCEIVER)

(a) Replace the DCM (Telematics Transceiver) (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL 2018 - 2020 MY Sienna [11/2017 -        ]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL ).

NOTICE:

  • The ignition switch must be off.
  • Do not swap the DCM (Telematics Transceiver) with one from another vehicle.
NEXT

PERFORM DCM ACTIVATION

(See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DCM ACTIVATION 2018 - 2020 MY Sienna [11/2017 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DCM ACTIVATION )