Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000VJC3
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 - 11/2017]
Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: B15CC; Backup Battery Failure; 2016 - 2017 MY Sienna [12/2015 - 11/2017]

DTC

B15CC

Backup Battery Failure

DESCRIPTION

This DTC is set when the DCM (Telematics Transceiver) detects one of the following:

  • Open or short in the BUB (Back-Up Battery) circuit.
  • The BUB (Back-Up Battery) voltage drops or the BUB (Back-Up Battery) malfunctions.
  • The BUB (Back-Up Battery) temperature is (temporarily) high.

DTC No.

DTC Detection Condition

Trouble Area

B15CC

BUB (Back-Up Battery) malfunction

  • Wire harness or connector
  • BUB (Back-Up Battery)
  • DCM (Telematics Transceiver)

WIRING DIAGRAM

PROCEDURE

1.

CHECK DTC

(a) Turn the ignition switch off.

(b) Connect the Techstream to the DLC3.

(c) Turn the ignition switch to ON and wait for 10 seconds.

(d) Turn the Techstream on.

(e) Perform "HEALTH CHECK" and check for current DTCs (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: HEALTH CHECK ).

Result

Result

Proceed to

DTC B15CC is output

A

DTC B15CC is not output

B

B

CHECK FOR INTERMITTENT PROBLEMS

(See page 2016 MY Sienna [12/2015 - 08/2016]; INTRODUCTION: HOW TO TROUBLESHOOT ECU CONTROLLED SYSTEMS: HOW TO PROCEED WITH TROUBLESHOOTING 2017 MY Sienna [08/2016 - 11/2017]; INTRODUCTION: HOW TO TROUBLESHOOT ECU CONTROLLED SYSTEMS: HOW TO PROCEED WITH TROUBLESHOOTING )

A

2.

CHECK HARNESS AND CONNECTOR (DCM - BUB)

(a) Disconnect the D73 DCM (Telematics Transceiver) connector.

(b) Disconnect the D76 BUB (Back-Up Battery) connector.

(c) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

D73-30 (BBI+) - D76-1 (BBO+)

Always

Below 1 Ω

D73-13 (BBI-) - D76-5 (BBO-)

Always

Below 1 Ω

D73-20 (CTR1) - D76-3 (BTR1)

Always

Below 1 Ω

D73-21 (CTR2) - D76-4 (BTR2)

Always

Below 1 Ω

D73-30 (BBI+) - Body ground

Always

10 kΩ or higher

D73-13 (BBI-) - Body ground

Always

10 kΩ or higher

D73-20 (CTR1) - Body ground

Always

10 kΩ or higher

D73-21 (CTR2) - Body ground

Always

10 kΩ or higher

Text in Illustration

*1

Front view of wire harness connector

(to DCM (Telematics Transceiver))

*2

Front view of wire harness connector

(to BUB (Back-Up Battery))

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

OK

3.

REPLACE BUB (BACK-UP BATTERY)

(a) Replace the BUB (Back-Up Battery) with a normal one and check if the same problem occurs again (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: MAYDAY BATTERY: REMOVAL ).

NOTICE:

The BUB (Back-Up Battery) must not be replaced while an ACN call is in progress (See page 2016 - 2020 MY Sienna [12/2015 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: ACN CALL END ).

NEXT

4.

CLEAR DTC

(a) Clear the DTC (See page 2016 - 2020 MY Sienna [12/2015 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DTC CHECK / CLEAR ).

NEXT

5.

RECHECK DTC

(a) Recheck for DTCs and check if the same trouble occurs again (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: HEALTH CHECK ).

OK:

No DTC is output.

OK

END

NG

6.

REPLACE DCM (TELEMATICS TRANSCEIVER)

(a) Replace the DCM (Telematics Transceiver) (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL ).

NOTICE:

  • The ignition switch must be off.
  • Do not swap the DCM (Telematics Transceiver) with one from another vehicle.
NEXT

PERFORM DCM ACTIVATION