Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000VJBO
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 - 11/2017]
Title: CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: PRECAUTION; 2016 - 2017 MY Sienna [12/2015 - 11/2017]

PRECAUTION

1. IGNITION SWITCH EXPRESSIONS

(a) The type of ignition switch used on this model differs according to the specifications of the vehicle. The expressions listed in the table below are used in this section.

Expression

Ignition Switch (Position)

Engine Switch (Condition)

Ignition switch off

LOCK

Off

Ignition switch ACC

ACC

On (ACC)

Ignition switch ON

ON

On (IG)

Engine start

START

Start

2. WHEN AUTOMATIC COLLISION NOTIFICATION HAS ACTIVATED

(a) Perform "ACN CALL END" with Techstream to terminate ACN (Automatic Collision Notification) with the call center (See page 2016 - 2020 MY Sienna [12/2015 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: ACN CALL END ).

(b) The BUB (Back-Up Battery) must be replaced.

3. WHEN DISCONNECTING CONNECTORS FROM TELEMATICS DATA COMMUNICATION MODULE (DCM (TELEMATICS TRANSCEIVER))

(a) The power switch must be off.

4. WHEN REPLACING THE DCM (TELEMATICS TRANSCEIVER)

(a) After installing a new DCM (Telematics Transceiver), perform "DCM ACTIVATION" with the Techstream (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DCM ACTIVATION ). This allows the Telematics service provider to register the new DCM (Telematics Transceiver) and to delete the old DCM (Telematics Transceiver) information from its database.

NOTICE:

Do not swap the DCM (telematics transceiver) with one from another vehicle.

5. WHEN UNABLE TO CONTACT WITH CALL CENTER BUT NO DTC

(a) This may occur when the cellular signal strength was very weak. Check "DCM OPERATION HISTORY" with the Techstream (See page 2016 - 2020 MY Sienna [12/2015 -        ]; CELLULAR COMMUNICATION: SAFETY CONNECT SYSTEM: DCM OPERATION HISTORY ).

6. WHEN DIAGNOSING DCM (TELEMATICS TRANSCEIVER)

(a) While attempting to diagnose the DCM (Telematics Transceiver), do NOT use a DCM (Telematics Transceiver) from another vehicle. Each DCM (Telematics Transceiver) is registered to a specific VIN and should not be tested in another vehicle.