Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000VJ7U
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 - 11/2017]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection; 2016 - 2017 MY Sienna [12/2015 - 11/2017]

Cellular Phone Inspection

PROCEDURE

1.

CHECK USAGE CONDITION

(a) Check that the vehicle and cellular phone meet the following conditions:

NOTICE:

If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.

  • The cellular phone is "Bluetooth" compatible (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK ).
  • The cellular phone is registered as a hands-free device.
  • "Bluetooth" setting of the cellular phone is on.
  • Operating system and software of the cellular phone are the latest versions.
  • There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.

(b) Connect the cellular phone to the in-vehicle device and check that it is connected correctly.

Result

Result

Proceed to

The cellular phone is connected correctly

A

The cellular phone is not connected correctly

B

A

END

B

2.

RESTART CELLULAR PHONE

(a) Restart the cellular phone.

(b) Turn the ignition switch off.

(c) Turn the ignition switch to ACC.

(d) Connect the cellular phone to the in-vehicle device and check that it is connected correctly.

Result

Result

Proceed to

The cellular phone is connected correctly

A

The cellular phone is not connected correctly

B

A

END

B

3.

CHECK OPERATION

(a) Check if the in-vehicle device can be recognized by the cellular phone.

Result

Result

Proceed to

In-vehicle device can be recognized

A

In-vehicle device cannot be recognized

B

B

GO TO STEP 5

A

4.

REGISTER AGAIN

(a) Clear all "Bluetooth" devices registered to the cellular phone and navigation receiver assembly.

(b) Register the cellular phone again.

(c) Connect the cellular phone to the in-vehicle device and check that it is connected correctly.

Result

Result

Proceed to

The cellular phone is connected correctly

A

The cellular phone is not connected correctly

B

A

END

B

5.

CHECK USING ANOTHER VEHICLE

(a) Check if the customer's cellular phone functions normally using another "Bluetooth" compatible vehicle.

HINT:

  • Make sure to obtain the customer's permission to perform this procedure.
  • After the inspection, clear the registered information and usage history acquired during the inspection.

Result

Result

Proceed to

The cellular phone is connected correctly

A

The cellular phone is not connected correctly

B

A

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

(See page 2016 MY Sienna [12/2015 - 08/2016]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2017 MY Sienna [08/2016 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE )

B

6.

CHECK USING ANOTHER CELLULAR PHONE

(a) Check if the system functions normally using another "Bluetooth" compatible cellular phone.

HINT:

  • Make sure to obtain the customer's permission to perform this procedure.
  • After the inspection, clear the registered information and usage history acquired during the inspection.

Result

Result

Proceed to

The cellular phone is connected correctly

A

The cellular phone is not connected correctly

B

A

END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)

B

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

(See page 2016 MY Sienna [12/2015 - 08/2016]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2017 MY Sienna [08/2016 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE )