Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000VJ7B
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 - 11/2017]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Portable Player cannot be Registered; 2016 - 2017 MY Sienna [12/2015 - 11/2017]

Portable Player cannot be Registered

CAUTION / NOTICE / HINT

HINT:

Some versions of "Bluetooth" compatible audio players may not function properly, or the functions may be limited using the navigation receiver assembly, even if the portable audio player itself can play files (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK ).

PROCEDURE

1.

CHECK THAT PORTABLE PLAYER IS "Bluetooth" AUDIO COMPATIBLE

(a) Check if the portable player is "Bluetooth" audio compatible.

Result

Result

Proceed to

The portable player is "Bluetooth" audio compatible

A

The portable player is not "Bluetooth" audio compatible

B

B

USE A "Bluetooth" AUDIO COMPATIBLE PORTABLE PLAYER

A

2.

CHECK CONNECTION PROCEDURE OF CONNECTED DEVICE

(a) Referring to Owner's Manual, correctly register the portable player.

(b) Check that the portable player has been registered as a connected device.

The portable player cannot be registered under any of the following conditions:

  • The A2DP (Advanced Audio Distribution Profile) is not used when registering a cellular phone.
  • A different portable player registration remains in the navigation receiver assembly.
  • A different navigation receiver assembly registration remains in the portable player.
  • The portable player is off.

OK:

The portable player has been registered as a connected device.

OK

END

NG

3.

CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL

(a) Check if the portable player can be registered normally to another "Bluetooth" audio compatible vehicle of the same model.

OK:

The portable player can be registered.

NG

MALFUNCTION IN PORTABLE PLAYER

OK

4.

REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES

(a) Remove additional devices which use radio waves.

(b) Place the portable player close to the navigation receiver assembly.

(c) Check that the portable player can be registered as a connected device.

OK:

The portable player can be registered.

OK

END

NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

(See page 2016 MY Sienna [12/2015 - 08/2016]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2017 MY Sienna [08/2016 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE )