Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000VJ6Z
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 - 11/2017]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Traffic Information is not Displayed; 2016 - 2017 MY Sienna [12/2015 - 11/2017]

Traffic Information is not Displayed

PROCEDURE

1.

CHECK DISPLAY

(a) Check which communication is not being used for displaying traffic information.

HINT:

Display of traffic information received via HD traffic is given priority while in an "HD Radio" service area.

Result

Result

Proceed to

Traffic information using "HD Radio" communication is not displayed

A

Traffic information using Entune App Suite function communication is not displayed

B

B

GO TO STEP 3

A

2.

CHECK SYMPTOMS

(a) Check for symptoms (poor sound quality, sounds cannot be heard, etc.) during conventional FM radio broadcasting.

Result

Result

Proceed to

Symptoms occur

A

Symptoms do not occur

B

A

GO TO "RADIO BROADCAST CANNOT BE RECEIVED OR POOR RECEPTION" IN PROBLEM SYMPTOMS TABLE

(See page 2016 MY Sienna [12/2015 - 08/2016]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2017 MY Sienna [08/2016 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE )

B

GO TO STEP 5

3.

CHECK SYMPTOMS

(a) Check for symptoms (cellular phone cannot be registered, applications cannot be started, etc.) with the Entune App Suite function.

Result

Result

Proceed to

Symptoms occur

A

Symptoms do not occur

B

A

GO TO "ENTUNE APP SUITE FUNCTION" IN PROBLEM SYMPTOMS TABLE

(See page 2016 MY Sienna [12/2015 - 08/2016]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2017 MY Sienna [08/2016 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE )

B

4.

CHECK SETTINGS

(a) Check if the navigation system is set to receive traffic information using Entune App Suite function communication as well as "HD Radio" communication.

OK:

The navigation system is set to use Entune App Suite function communication.

NG

END

OK

5.

CHECK SETTINGS OF TRAFFIC INFORMATION

(a) Check if the display setting of traffic information on the navigation screen is on.

OK:

The display setting of traffic information is on.

NG

END

OK

6.

CHECK COVERAGE AREA

(a) Check that the current position of the vehicle is within the HD traffic or Entune App Suite function coverage area.

OK:

Vehicle is within coverage area.

NG

MOVE TO WITHIN COVERAGE AREA (FOR LATEST COVERAGE AREA, CONFIRM WITH RADIO STATION)

OK

7.

CHECK SCALE OF MAP DISPLAY

(a) Check if the traffic information that is currently not displayed can be displayed at the scale shown in the table below.

Traffic Information to be Displayed

Display Scale

Traffic information list

1:1280000 or below

Traffic information icon (Closed Road, Accidents, Danger, Road Conditions, Road Works, Weather)

1:640000 or below

Traffic information icon (Stationary Traffic Jam, Delays, Parking, Other)

1:80000 or below

OK:

Traffic information can be displayed.

OK

END

NG

REPLACE NAVIGATION RECEIVER ASSEMBLY